Zips Car Wash

4.2
563 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
1031 Martin Luther King Pkwy, Durham, NC
27713, United States

Hours

Reviews

4.2
563 reviews
5 stars
406
4 stars
30
3 stars
17
2 stars
34
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting employees like Ty, Chris, and David.

Car Wash Quality

Overall, customers were satisfied with the cleanliness and quality of the car wash, with several noting their cars looked spotless after the wash.

Vacuum Issues

Several reviews mentioned problems with the vacuums, stating they often do not work properly or have low suction.

Membership Experience

Customers appreciated the convenience of the membership program, especially for frequent visits, but some expressed concerns about billing issues.

Location Convenience

The location was frequently mentioned as being convenient and accessible, contributing to a positive overall experience.
  • DF
    Donna Frazier
    Nov 14, 2025
    5.0
    I absolutely love Zips.. It's convenient from home free vacuuming is awesome 👍🏾
  • MS
    Mitch Smith
    Nov 2, 2025
    1.0
    Awful experience today from the outset. The lady at the payment screen had an attitude and rolled her eyes when I asked what she meant by “12 or 18.” I tried to brush it off and clarify I just want the most basic wash, she took my payment and walked away as fast as possible without saying thank you or anything. THEN, mid way through the car wash the track must have slipped because we weren’t going anywhere and neither was the car in front of us. We were so close to them I swore we were about to hit them, and then the person behind us was about to hit us. I laid on the horn and the staff did nothing. Thankfully the person in front of us drove through and we did the same before they shut the whole thing down. What a nightmare experience today. Although this location is very convenient for us to stop at, we will never come to this Zips location again. Rude staff and broken equipment every time we come.
  • CP
    Contonna Peterson
    Oct 30, 2025
    5.0
    First experience at Zips and it was a good one! Exterior wash was good. Very pleased with the available amenities. The oversized parking space made detailing my truck's interior comfortable and convenient. The vacuums at each parking space were well placed and strategically designed for ease of use by patrons. Was delighted with the provided hand towels, window and surface cleaner as well. Great experience!
  • TH
    Tim Hunter
    Oct 28, 2025
    4.0
    In town, needed a wash from off the road. Did a pretty good job and nearby from where I was staying.
  • KK
    khkh691
    Oct 16, 2025
    1.0
    I don't understand how they don't have a bathroom also pepole work there very mean

Frequently Asked Questions About Zips Car Wash

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hour adjustments on certain dates.

Where is Zips Car Wash located?

It is located at 1031 Martin Luther King Pkwy, Durham, NC 27713, USA.