Mr. Tire Auto Service Centers

4.2
423 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
3808 N. Duke St., Durham, NC
27704, United States

Hours

Reviews

4.2
423 reviews
5 stars
295
4 stars
47
3 stars
15
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Efficiency

Many customers appreciated the timely service and quick turnaround for their vehicle maintenance.

Customer Service

The staff was frequently described as friendly, helpful, and courteous, contributing to a positive customer experience.

Appointment Issues

Several reviews highlighted problems with honoring scheduled appointments, leading to frustration among customers.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing instances of being overcharged or feeling taken advantage of.

Quality of Work

There were mixed reviews regarding the quality of service, with some customers reporting incomplete work or misdiagnoses.
  • WW
    Wendy Wohoo
    Nov 7, 2025
    1.0
    I came in for inspection and oil change service. I have been using this same facility for several years. I was told the last 2 times I got my car inspected that my tires would probably not pass the next year. So I bought four "new" used tires about 6 months ago, just to be sure I was covered. Im an old woman on Social Security so I have to be careful about money. I also had my mentally challenged son with me this day..he's 45 yrs old. The mechanic first said there was an issue with my tires..and I explained about buying the aforementioned tires. Then he said it was just one. I wanted proof. He had this little handheld, pencil looking tool and said it needed to be at 3. All the while he kept twisting the center piece and saying that it didn't come up to 3.. He couldn't put it in straight. I told him to try another spot and he said it wouldn't matter. He couldnt pinpoint exactly where mine came to. ..Tell me why my old nearly bald tires passed, while the new ones with way more tread didn't. He couldn't say. His name was Justin White. Why didn't he show me the tread warning on the tire that supposedly indicates worn tread when those are exposed...instead of using a subjective, flimsy tool that he couldn't tell me what a 3 meant. I just feel that he saw an older female person and took advantage of me. He knew that, pass or fail, I still had to pay. I felt that he had me where he wanted me and I pretty much had to go along with what he said despite my concerns. As a result, both my schizophrenic son and I had a melt down. I wish I had thought to ask for my old tire back. I will never go back to Mr. Tire. You lost a loyal customer over $60 tire and another $30+ added on mounting,stem and balancing charges. My total for the day was over $233.
  • FW
    Firehaired Woman
    Nov 5, 2025
    1.0
    Went in today for state inspection and oil change. I had been using this station for several years. I was told last year that I would probably need tires to pass inspection this year. About 6 months ago I got 4 "new" used tires. They had plenty of tread..more than what I had previously for sure. The inspector used this little hand held gauge to check the tread and said that one tire failed. He kept manipulating the inner caliber reader and wasn't able to show me exactly where mine was. He kept saying it was less than 3…but didn't say what 3 meant. Plus he kept tilting the reader rather than putting it straight in. Im an obviously older woman who was there with my schizophrenic son and I felt that he found a way to get more money out of me. Of course once they test, you pay either way. I felt I had no other choice but to buy a $60 tire that an additional $30+ is tacked on for service fees,etc. And due to the readout stating CORR for the tires, I can't register on line. I have to bring proof. All I have is a hand written scrawl at the bottom of my report that says " tire was corrected." Times are hard enough for those of us on Social Security..I felt he was exploiting the situation. I've been a loyal customer..but never will I take my business to Mr. Tire.
  • CJ
    candi Johnson
    Oct 13, 2025
    5.0
    I had an appointment and service was done in a timely manner
  • RM
    Rita McVicker
    Oct 2, 2025
    5.0
    I needed a tire mounted and installed. They were very efficient and they have a friendly staff.
  • ML
    Milia YVon Lunsford
    Sep 30, 2025
    4.0
    I like getting all my vehicle Oil changes done there. The tire rotation wasn't done because they said i need tires however i went to another tire place just to get 2nd opinion he said tread was still good it could be done. I felt tech just didn't want to do it. Tire prices was pricey.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What services does Mr. Tire Auto Service Centers in Durham provide?

Mr. Tire Auto Service Centers offers dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services. They specialize in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the business hours for Mr. Tire Auto Service Centers in Durham?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.