Mr. Tire Auto Service Centers

Reviews

• LM

  Lucy Milazzo

  Nov 4, 2025
  5.0
  I recently traveled from the west coast to the east coast along my travels I had a foreign object in my tire. I called them to stop over to have them look at the tire. They were professional and courteous. They fit me in the schedule and took a look but the object did not puncture the tire. They filled all 4 tires with air and returned the car without a service fee. That is my kind of business. 5 stars
• CT

  Crystal Turner

  Oct 31, 2025
  4.0
  The folks at Mr Tire were courteous and polite. The service was great.
• BR

  Brittany Robinson

  Oct 31, 2025
  5.0
  My experience at this Mr. Tire location is always top notch. They provide speedy service and get straight to point when it comes to your vehicle’s needs. Always my number choice.
• EW

  Elizabeth Merrick Wilbourn

  Oct 16, 2025
  1.0
  I will never go to that location again. I had been going there for years but quit a couple of years ago. The waiting area is dirty, and they broke off one of my lug nuts and want to charge me to fix it!!! I have left word with Customer Service about getting it repaired at Mr Tires cost and no one has called me back.
• MM

  Manquail Mckiver

  Oct 4, 2025
  1.0
  I visited Mr. Tire on 2811 Miami Blvd, Durham, NC on September 9, 2025, with the intent of replacing one tire. However, the staff convinced me to replace both front tires, citing that the second one was close to going bad. I agreed and ended up paying $123.99 per tire, plus $34 labor per tire, an $8 fee, and additional taxes and fees. At the same visit, I asked them to check the rear passenger tire for a slow leak. They told me it had a small nail but assured me it had not punctured the tire and did not need a patch or replacement. However, over the following weeks, I found myself adding air to that same tire every single day. I planned to take it back on Thursday, October 2, but on Wednesday night around 8:26pm (October 1), the tire blew out while I was driving to work. I attempted to change the flat only to discover the lug nuts had been stripped, leaving me stranded on the side of the road until AAA arrived. I didn’t get home until 3:30 a.m. due to this. The next morning, I returned to Mr. Tire expecting them to take responsibility. Instead, I was told they didn’t have the $124 replacement tire, and they charged me $173 for a different one. The total came to $210 even after a 10% discount—which seems like a tactic to recoup the cost of the lug nuts they stripped and didn’t charge me for. To top it all off, they broke my car key during the service. I now have to pay $150 out of pocket to replace it on the spot at my home. I will be filing a formal complaint regarding this experience. Mr. Tire has proven to be untrustworthy, overpriced, and careless with their service. I do not recommend this location to anyone looking for honest or reliable auto care.

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