Mr. Tire Auto Service Centers

4.1
360 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
119 N Lasalle St, Durham, NC
27705, United States

Hours

Reviews

4.1
360 reviews
5 stars
253
4 stars
20
3 stars
14
2 stars
16
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Tom, Thomas, and Monet for their exceptional service.

Efficiency

Several reviews highlighted quick service times, with many customers noting they were in and out in a timely manner for services like tire changes and inspections.

Trustworthiness

Customers appreciated the honest assessments of their vehicle needs, with many feeling they received trustworthy advice without pressure to upsell unnecessary services.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including overcharging and poor communication.

Cleanliness and Organization

The shop was noted for being clean and well-organized, contributing to a pleasant waiting experience.
  • CW
    Charlie Wagoner
    6 days ago
    2.0
    Went for an inspection, needed windshield wipers, was told you had them, waited 30 minutes, then I asked what the issue was, I was told you only had (1) wiper, and the other was in route. Waited another 20 minutes and finally was done after over an hour wait, with an appointment.
  • JP
    Jessee Potter
    Nov 11, 2025
    1.0
    This place is an absolute mess. I brought my car in this morning to have my rotors shaved down and brake pads installed. They quoted me $280. Only one technician working. I knew coming here that I did NOT need new rotors. Mr. Tire told me after the fact I needed new rotors and it would not be $280, it would be $686. They tried to get me to do Pay Tomorrow for $686 but by the time you pay $686 over 52 weeks, it’s actually $1901 (similar to Aaron’s Furniture leasing). I asked the service advisor to verify with their lube tech/C-tech that they could not shave down the rotors. They told me verbatim that the rotors ARE ACTUALLY FINE TO SHAVE DOWN but the only technician available didn’t know how to use the lathe machine so they had to do rotors and pads. That is INSANE WORK and honestly yall should be ashamed. I did get my brakes done here today because I was desperate (they gave me $200 off so I paid $486) but trust I will never be back. They destroyed my trust.
  • CW
    Carrie W
    Nov 3, 2025
    5.0
    I went there for a last-minute car inspection. The service was quick and I was well taken care of. Thank you!
  • AV
    Anthony Varroney
    Oct 22, 2025
    5.0
    Excellent customer service, timely and efficient work, overall great choice and I would recommend it to anyone. Tom was fantastic, he should change his name to Mr. Tire himself! Thank you for making the process painless and stress free.
  • TT
    Todd Todd
    Oct 14, 2025
    1.0
    Repeatedly get bad service and the timeframes are not met. I have brought in 3 vehicles for inspection in the last few months and every one of them I was told needed wiper blades at 140.00 to pass inspection. I replace my own blades and believe me when I tell you they were all in good shape. If you don’t buy the blades from them, if you come back the same day they go through the entire inspection process again and you have to wait again. So ridiculous. Got an oil change recently and they didn’t put the filter on correctly. We had to call roadside assistance as we were leaking oil everywhere. I submitted the roadside assistance bill to the corporate office and was told someone would get back to me. I’m writing this review, so I guess you figured out nobody has contacted me. They must not need the business because I bring vehicles for the company I work for and they have now lost that business too.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of auto services does Mr. Tire Auto Service Centers in Durham offer?

They provide comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specialty tire changes.

Which tire brands are available at Mr. Tire Auto Service Centers on N Lasalle St?

They offer top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.