Mavis Tires & Brakes

4.6
811 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Durham.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
2720 Hillsborough Road, Durham, NC
27705, United States

Hours

Reviews

4.6
807 reviews
5 stars
688
4 stars
41
3 stars
10
2 stars
13
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly highlighting individuals like Al and Gabe.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out in under an hour.

Transparency

Customers appreciated the honest communication regarding services needed and pricing, with staff taking the time to explain options without upselling.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to service execution and communication, particularly regarding specific repairs.
  • RG
    Robert Guillory
    2 days ago
    5.0
    Had rear tires replaced and wheel alignment. Excellent service. The manager arranged pick up of the tires from another location to provide same day service.
  • WH
    Will Hayman
    5 days ago
    1.0
    On December 16, 2025, the Mavis store began a transmission overhaul with an estimated completion time of 5–7 days. I did not receive my vehicle until January 7, 2026, over three weeks later. I was also informed after the fact that the quote did not include taxes and service charges, adding an additional $477. The service was significantly delayed and exceeded the quoted cost. So many of these reviews regard the old NTB store, the precursor to the current Mavis. I strongly recommend not using Mavis and finding a better auto shop.
  • NK
    Nicole Kristal
    Dec 30, 2025
    5.0
    I had a tire that wouldn’t hold air, which was especially frustrating since I had just purchased a new tire at another shop two days earlier after picking up a staple. When my tire pressure light came on again, my frustration level was high. It was a Sunday afternoon, and I knew most places would be closed, but I decided to stop by Mavis. One of the mechanics, B, got me in within 10 minutes. He found a very tiny metal shard in my tire and patched and repaired it—completely free of charge. I was incredibly grateful for his kindness and willingness to help. It’s reassuring to know there are still genuinely kind and awesome people out there. I highly recommend this shop to anyone!
  • KG
    Katherine Grady
    Dec 29, 2025
    5.0
    I just purchased 4 new tires from this place and got my alignment fixed. Al, the gentleman who helped me, was the most kind person I have encountered at a car service facility. He was so caring and considerate, was really there to ensure I was safe on the road, and had by best interests in mind. He helped me with my financial situation with it being an expensive service and went above and beyond what was expected. Berry was also incredibly kind and helpful! I highly recommend this place for both fantastic customer service and car service.
  • AR
    Addison Gump (Redd)
    Dec 18, 2025
    5.0
    Quick and easy experience, super efficient and quick working staff. One of the workers specifically “Al” was very understanding and caring with my situation and circumstances, he has great costumer service and one of the best attitudes I’ve ever really seen when coming to a shop with questions. If you need quick, easy, and affordable. 10/10 would recommend coming back

Frequently Asked Questions About Mavis Tires & Brakes

What tire brands are available at Mavis Tires & Brakes in Durham?

Mavis Tires & Brakes offers a wide selection of top tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.

What types of auto services does Mavis Tires & Brakes provide?

They provide services such as brakes, wheel alignment, oil changes, battery replacement, suspension and exhaust repair, tire repair and installation, and more.