Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Durham.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
807 reviews
5 stars
688
4 stars
41
3 stars10
2 stars
13
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly highlighting individuals like Al and Gabe.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers mentioning being in and out in under an hour.
Transparency
Customers appreciated the honest communication regarding services needed and pricing, with staff taking the time to explain options without upselling.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to service execution and communication, particularly regarding specific repairs.
- RGRobert Guillory2 days ago5.0Had rear tires replaced and wheel alignment. Excellent service. The manager arranged pick up of the tires from another location to provide same day service.
- WHWill Hayman5 days ago1.0On December 16, 2025, the Mavis store began a transmission overhaul with an estimated completion time of 5–7 days. I did not receive my vehicle until January 7, 2026, over three weeks later. I was also informed after the fact that the quote did not include taxes and service charges, adding an additional $477. The service was significantly delayed and exceeded the quoted cost. So many of these reviews regard the old NTB store, the precursor to the current Mavis. I strongly recommend not using Mavis and finding a better auto shop.
- NKNicole KristalDec 30, 20255.0I had a tire that wouldn’t hold air, which was especially frustrating since I had just purchased a new tire at another shop two days earlier after picking up a staple. When my tire pressure light came on again, my frustration level was high. It was a Sunday afternoon, and I knew most places would be closed, but I decided to stop by Mavis. One of the mechanics, B, got me in within 10 minutes. He found a very tiny metal shard in my tire and patched and repaired it—completely free of charge. I was incredibly grateful for his kindness and willingness to help. It’s reassuring to know there are still genuinely kind and awesome people out there. I highly recommend this shop to anyone!
- KGKatherine GradyDec 29, 20255.0I just purchased 4 new tires from this place and got my alignment fixed. Al, the gentleman who helped me, was the most kind person I have encountered at a car service facility. He was so caring and considerate, was really there to ensure I was safe on the road, and had by best interests in mind. He helped me with my financial situation with it being an expensive service and went above and beyond what was expected. Berry was also incredibly kind and helpful! I highly recommend this place for both fantastic customer service and car service.
- ARAddison Gump (Redd)Dec 18, 20255.0Quick and easy experience, super efficient and quick working staff. One of the workers specifically “Al” was very understanding and caring with my situation and circumstances, he has great costumer service and one of the best attitudes I’ve ever really seen when coming to a shop with questions. If you need quick, easy, and affordable. 10/10 would recommend coming back
Frequently Asked Questions About Mavis Tires & Brakes
What tire brands are available at Mavis Tires & Brakes in Durham?
Mavis Tires & Brakes offers a wide selection of top tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
What types of auto services does Mavis Tires & Brakes provide?
They provide services such as brakes, wheel alignment, oil changes, battery replacement, suspension and exhaust repair, tire repair and installation, and more.
What are the operating hours of Mavis Tires & Brakes in Durham?
Their hours are Monday to Wednesday and Friday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM. They are closed on major holidays.
Where is Mavis Tires & Brakes located in Durham?
It is located at 2720 Hillsborough Road, Durham, NC 27705.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis Tires & Brakes guarantees competitive pricing on their wide selection of tires through their tire price match guarantee.
Is Mavis Tires & Brakes accessible for customers with disabilities?
Yes, they have a wheelchair accessible entrance and restroom.
What payment methods are accepted at Mavis Tires & Brakes?
They accept debit card payments and do not require cash only.
What nearby tire shops are close to Mavis Tires & Brakes in Durham?
Nearby tire shops include Merchant's Tire & Auto Centers, NTB - National Tire & Battery, and Pete's Garage.
Can I find dining options near Mavis Tires & Brakes?
Yes, nearby dining options include The Durham Filling Station, Wimpy's Grill, and Gregoria's Cuban Steakhouse which you might want to visit before or after your service.
Are there any spas or salons nearby Mavis Tires & Brakes?
Yes, nearby you can find Sincerely Yours Salon and Renew Skin Spa to enjoy beauty or skincare services.