Jiffy Lube

4.0
600 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DURHAM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1221 W NC Highway 54, Durham, NC
27707, United States

Hours

Reviews

4.0
600 reviews
5 stars
399
4 stars
49
3 stars
17
2 stars
18
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.

Efficiency

Several reviews noted quick service times for oil changes and inspections, with many customers appreciating the promptness.

Mixed Experiences

While many had positive experiences, there were significant complaints about poor service, miscommunication, and unprofessional behavior from some staff.

Quality Concerns

Some customers reported issues with service quality, including improper work leading to further car problems and dissatisfaction with the handling of complaints.
  • KL
    Kyler Lundy
    2 days ago
    1.0
    $100 for an oil change that takes way more than 15 minutes. Use a $26 coupon and they’ll only take off $10. Don’t know how places like this allowed to exist.
  • PB
    Phillip Butler
    Dec 29, 2025
    5.0
    Excellent, courteous and prompt service.
  • KB
    Keith Blomberg
    Dec 28, 2025
    5.0
    In and out for an inspection. Thanks again!
  • JG
    Janice Gilchrist
    Dec 23, 2025
    5.0
    The two young ladies I interacted with had excellent customer service skills!!!!
  • DJ
    Deja Jones
    Dec 6, 2025
    1.0
    I wouldn’t recommend this location to anyone for a simple oil change. I went to get an oil change and they were busy so a worker told me I could return at a later date to get my fluids topped off. I returned to do just that and was told that the only fluid they top off is windshield wiper fluid??? Even though it’s plaster in my receipt, on the website, and on the website of the location which fluids come with the oil change. So not only did I not the my fluids with my oil change like it says they’re supposed to, I didn’t get them when I returned either and was told that’s a “completely different service” Do not recommend.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service