Jiffy Lube

4.1
709 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DURHAM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1917 N Roxboro Rd, Durham, NC
27704, United States

Hours

Reviews

4.1
709 reviews
5 stars
477
4 stars
71
3 stars
32
2 stars
20
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick and efficient service, often mentioning being in and out in a timely manner.

Customer Service

Several reviews highlighted the friendly and accommodating nature of the staff, particularly mentioning individual employees like Taryn and Smiley for their excellent service.

Professionalism

While many customers noted professionalism, there were also complaints about unprofessional behavior from some staff members, particularly in handling customer inquiries.

Honesty and Transparency

Some customers expressed concerns about being misled regarding services and pricing, with specific instances of being charged for unnecessary services.

Quality of Work

There were mixed reviews regarding the quality of work, with some customers experiencing issues post-service, such as oil leaks and brake problems.
  • NT
    Natalia Taylor
    3 days ago
    5.0
    Amazing experience! Super friendly and helpful!
  • SW
    Sharon Wallace
    Nov 11, 2025
    5.0
    Great Experience. Would recommend everyone to stop by. Fast service and great staff
  • DR
    David Raffelock
    Oct 29, 2025
    5.0
    Went for an inspection and emissions, and the store manager went above and beyond to solve an issue. Thank you so much
  • LB
    Lynda Bass
    Oct 28, 2025
    5.0
    Going to jiffy lube is such a great experience. You don’t have to wait a long time Great experience
  • EP
    Eddy Perez
    Oct 27, 2025
    1.0
    The service was quick. What I didn't appreciate is going in there and having faith in these mechanics only to be lied to in my face. One young lady came into the waiting room after my oil was changed AND my vehicle was moved to tell me that my break fluid was gone! There was only air in my lines, and that this could cause an accident as I was not going to be able to break. I’m no mechanic, but I'm not completely uninformed about how a car works. If there is air in my break line, you bleed the air out and top off the fluid. Why scare people? Why did you move my vehicle if I had ZERO break fluid? I am so fatigued with facilities like this lying to you and frightening you to get you to pay for more services. Super shameful practices. Would not recommend any person go here unless you know how to defend yourself.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service