Jiffy Lube

4.3
703 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DURHAM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4335 N Roxboro Rd, Durham, NC
27704, United States

Hours

Reviews

4.3
703 reviews
5 stars
516
4 stars
67
3 stars
29
2 stars
25
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often noting they were in and out in under 30 minutes.

Customer Service

Feedback highlighted friendly and professional staff, with several customers expressing appreciation for the courteous treatment they received.

Quality Concerns

Some reviews raised issues about the quality of service, including upselling unnecessary services and poor follow-up on complaints.

Pricing Issues

Several customers expressed dissatisfaction with pricing, citing high costs for services and unexpected charges.

Mixed Experiences

While many had positive experiences, a notable number of reviews mentioned negative incidents, leading to a mixed overall perception.
  • JP
    Jeff Powell
    1 day ago
    5.0
    Wonderfully quick and friendly! The woman at the front desk is a gem.
  • TJ
    terry jones
    6 days ago
    5.0
    Friendly fast service! Would have to wait forever anywhere else. Thank you, Jiffy Lube !
  • SW
    Stephen Wood
    Dec 28, 2025
    5.0
    Best service I have received at this location in at least 5 years.
  • EA
    Elizabeth Aselebe
    Dec 22, 2025
    5.0
    At Jiffy Lube, my vehicle inspection was done in a timely manner less than 30mins! Best 👌 place I've ever been! Good costumer service too and great staffs! Other place told me to drop my Vehicle for 3-4 hours before the inspection would be completed 🙃
  • CL
    Charles LeBlanc
    Dec 8, 2025
    1.0
    Pour at best. Had to ask for my fluids to be check,didn't check tire pressure, and couldn't or wouldn't tell me at what Temperature my Antifreeze was good for. Not very friendly staff and the knowledge was very iffy. I guess that's the y work at Jeffy. I really would stay away from this place. Wouldn't recommend this place to anyone.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service