Jiffy Lube

Reviews

• JF

  Jessica Fludd

  Feb 28, 2026
  4.0
  I received excellent service during my recent oil change. Kevin was professional, courteous, and efficient throughout the entire process. He and the team at Jiffy Lube ensured I was in and out quickly without any hassle. The waiting area was clean and comfortable, which made the experience even better. I will definitely return for future service and highly recommend this location.
• GS

  Grecia Sosa

  Feb 26, 2026
  5.0
  I had such a great experience at Jiffy Lube thanks to Kevin and the other technician working with him. They were both incredibly kind, patient, and genuinely caring. From the moment I arrived, I felt like they were looking out for my best interest and prioritizing my safety. They even let me know that I didn’t need a tire rotation because my better tires were already on the front, especially with the rain we’ve been having. That honesty meant a lot to me. Kevin also took the time to fix my mileage settings and showed me how to adjust it myself in the future, which I really appreciated. Both of them were professional, thoughtful, and welcoming, with the kindest smiles. Gentlemen through and through. I left feeling safe and well taken care of. I will absolutely be coming back.
• LS

  Lautrell Smith

  Feb 25, 2026
  5.0
  Thank you Travis and Shy for fixing my car! They are the best. I originally came in for an oil change but they informed me of my transmission needing service and new brakes. Yikes! But they were able to get me back on the road safely. Awesome crew.
• MS

  Madison Scholl

  Feb 13, 2026
  1.0
  I went in for a simple oil change and was met with a condescending manager and a rude front desk employee. The manager was trying to upsell me, which I get that that’s his job, but the way he came off made me not want to get any extra services. I went to pay and even started the interaction by complementing the lady’s nails and then she said a total that was more than the original that the manager had told me so I questioned it. She immediately told me to calm down even though I was not hostile. She got the manager and they then explained that my car needed more oil than the original starting price that was shared. Totally get that but wish they would have just calmly explained that rather than telling me to calm down when I wasn’t even being rude. I told them that I would not be returning to this location and was offered a Jersey Mikes coupon….like what?? The only nice worker that I interacted with was the maintenance tech who should be given a raise for dealing with that manager daily. I strongly hate when men condescend women and would be willing to bet if a man simply said no to extra services, they would not have been met with the condescending tone and questioning that I dealt with.
• EW

  Emma Whittemore

  Feb 5, 2026
  5.0
  The customer and car service were absolutely above and beyond what I have experienced or expected. Thank you so much to these folks. I went here for an oil change, and quickly found out that there were many things that needed to be fixed on my car. Cass was so knowledgeable in talking to me about the safety concerns, they were honest and transparent about pricing. They took the time to walk through different options with me and made me feel like I knew exactly what I was getting into. Usually, car places tell you what’s wrong and give you a price-and not an explanation. Both Cass and Travis really explained their concerns and what the process would be like fixing it. I even asked about going elsewhere (to save money) and they told me the pros and cons of that. I did not feel like I was paying a ridiculous amount at all, and I understood exactly what I was paying for. I honestly did not expect this kind of personable interaction going to a Jiffy Lube (this was my first time), and I am more than happy to say I have told my friends and family about my positive experience here and will be a regular (as regular as someone with car issues will be). They fixed my car day of, they were all so understanding of my concerns and answered all of my questions. Travis was terrific and helped out a tremendous amount with the pricing. It honestly was a life saver, when not expecting to pay that much-it helped a ton. Travis, Cass, and Shy all worked on my car and got the job done. I needed a ton of work (as mentioned) and they called with any updates along the way. I really valued this location’s transparency, personable connections, and expertise. Thank you to the folks that helped me, I appreciate them very much! I felt very valued as a paying customer.

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