Jiffy Lube

Reviews

• SJ

  Sacorya Jiggetts

  2 days ago
  5.0
  Travis the store manager was amazing, The crew was fast . Service was fast and great ! They keep you updated every step of the way.
• CC

  Cosmii

  5 days ago
  5.0
  Got in and got out quickly, staff was very friendly, knowledgeable, and helpful with information regarding the timeline of my vehicle’s health. I would also like to take the time to mention an employee named Ms. Latoya U, for she gave me great assistance in finding coupons and savings on money, and all around a great person to talk to! Very pleased with my first visit.
• TK

  Tom Krystopa

  Jan 6, 2026
  5.0
  It was a great experience getting my oil change and some filters changed….hotrod is the service representative that I spoke with and he gave awesome advice and was very down to earth…will definitely be coming back here In the future for work and also to get more advice! 👍😄
• PO

  Princess O.

  Jan 3, 2026
  4.0
  First time at this Jiffy Lube. Toya is was so personable and I didn’t have to wait too long to get taken care of.
• CW

  Courtney Woodward

  Dec 9, 2025
  1.0
  I came here for a simple oil change and left feeling aggressively upsold and taken advantage of. I initially came for an inspection too, but they don’t do them at this location so I was offered 50% off the oil change if I stayed — but the upsells that followed made up for that “discount” and then some. Despite having brand new tires (<3k miles), I was told I needed a tire rotation. Next, they claimed both of my filters needed replacing, even though the engine filter looked new and the cabin filter was barely dirty. Then they insisted I urgently replace my wipers or I would fail inspection, even though I changed them only 6 months ago and have had zero problems - he claimed they were cracking apart and separating from the blade. I am certain that I would’ve noticed if that were the case. They constantly used the fact that I needed an inspection against me, citing that these issues would cause me to fail inspection. I got an inspection later that day and asked the technician if I would’ve failed for these things - he said he has NEVER heard of anyone failing because of their windshield wipers. When I repeatedly told them that I didn’t want to get the extra services, they would argue back, give rebuttals, and offer me discounts until I would finally cave to get them out of my hair. I am frustrated that I didn’t stand my ground until the end, but they truly had every excuse in the book and would NOT take no for an answer. It didn’t feel like I could decline without being argued with, and I felt that they took advantage of the fact that I was a woman in an occupied waiting room with no time to research or verify what they were telling me. For what it’s worth, the waiting room only consisted of me and three men - each of them were only attempted to be upsold once, and their “no” was accepted immediately. Take that how you will. Bottom line: I don’t trust the service I received here, and I won’t return to this location or any Jiffy Lube. If you go, be prepared to decline repeatedly — and stand firm. I understand it’s part of their job to upsell, but they also need to be prepared to take no for an answer. Incredibly frustrating experience that left me feeling taken advantage of and disrespected for the rest of the day.

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