Business Details
About
Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in DURHAM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Location
Hours
Reviews
4.1
854 reviews
5 stars
563
4 stars
97
3 stars
34
2 stars
27
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individual employees who provided exceptional service.
Efficiency
Several reviews highlighted quick service times, with many customers reporting being in and out within a short period, although some experienced significant delays.
Communication
While some customers appreciated clear communication regarding wait times and services, others reported poor communication and lack of updates during their visits.
Upselling Issues
Multiple customers expressed frustration over aggressive upselling tactics and being charged for services they did not request or were not informed about.
Cleanliness and Comfort
The waiting area was noted to be clean and comfortable, with amenities like water provided, enhancing the customer experience.
- SSSandy SandersNov 13, 20255.0I had a very good experience at this Jiffy Lube. The people who work there were very personable and professional. I was in a time crunch, and the technicians were able to keep me on schedule by completing my car service in a timely manner. Everyone from the technicians to the office personnel were helpful, friendly, and courteous. I feel comfortable recommending this Jiffy Lube location to others.
- BGBubble GumNov 9, 20255.0I spoke with Travis about a P0301 code I had on my car. He said I would need a tune up for the ignition coil and spark plug replacement. Told me they could do it the same day. It took them about an hour and all the technicians were pleasant and knowledgeable! I’ll recommend this shop and will return!!
- TWTiffany WilliamsNov 7, 20255.0I'm all about customer service. Rodney and Shy provided that in the best way. My oil change was completed and it didn't take all day Stop by to see them for yourself.
- ASAisha ShaikhNov 3, 20255.0They are really helpful whatever service you need for your vehicle you will find them very helpful.
- CHCampbell HancockOct 22, 20255.0Got my oil changed and tires rotated. The staff were absolutely amazing to work with. They communicated well that they were a bit busy and that it could take up to an hour, but they didn’t even take an hour. Honestly the process was quick, efficient, and easy. Will definitely be returning next time I need an oil change.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube in Durham, NC provide?
Jiffy Lube offers oil changes, brake services, battery replacement, fleet services, tire services, and other preventive automotive maintenance in Durham, NC.
Do I need an appointment for services at Jiffy Lube?
No appointment is necessary; you can visit Jiffy Lube for vehicle inspection and service anytime during business hours.
What are the business hours for Jiffy Lube in Durham?
Jiffy Lube is open Monday to Friday from 8 AM to 6 PM, Saturday from 8 AM to 5 PM, and Sunday from 10 AM to 5 PM. The store closes on major holidays.
How long does an oil change take at Jiffy Lube?
An oil change typically takes 15 minutes or less from start to finish, although additional services could add time.
Does Jiffy Lube service fleet vehicles?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards and participates with major fleet management companies.
What payment options are accepted at Jiffy Lube?
Jiffy Lube accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Are there any coupons available for Jiffy Lube services?
Yes, coupons are available and may vary by location. Visit the coupon page on jiffylube.com for current offers.
What nearby automotive service options are available around Jiffy Lube?
Nearby automotive service options include Pep Boys for tire and repair services and Just Tires for brake service and tire sales.
What food options are near Jiffy Lube for a meal during your visit?
Nearby restaurants include Hibachi 88 for Japanese cuisine, Sal’s Pizza & Ristorante for pizza and Italian food, and Papa John’s Pizza for fast food.
What other nearby amenities can I access while at Jiffy Lube?
Nearby amenities include Starbucks for coffee, Regency Dry Cleaners for laundry services, Food Lion supermarket, and FedEx Office Print & Ship Center for shipping needs.