Gerber Collision & Glass

Reviews

• SW

  Sarah Wieland

  Oct 22, 2025
  4.0
  Do not recommend letting this shop work on your vehicle. Part of the repair we needed was replacing a headlight. The headlight doesn't work. They will not fix it. Edit: the shop has reached out and is working to remedy the issue
• FE

  Franca Emezie

  Sep 22, 2025
  5.0
  Susie Berrier at Gerber Collision and the entire team at Miami Blvd Durham NC are truly the best. We have amazing, super experience with them twice. They are very knowledgeable, empathetic and friendly. They made my family and I feel very welcome and at ease while the fixed our vehicles. Their timely intervention made a difference. We appreciate their kindness and hospitality. We strongly recommend them to anyone with Collision and glass issues.
• MM

  MarauderEX

  Dec 29, 2022
  1.0
  Basically blew me off. Didn't want to discuss possible options, just told me I need to go to a "mom and pop" shop. Well I will, I'll gladly give someone else my business
• BV

  Brett Valentine

  Mar 31, 2020
  1.0
  I brought my car here at the request of an extended warranty company to have my fog lights replaced. I picked the car up as promised, but on the way home the bumper fell apart on the highway causing part of the bumper to drag. I had to pull over, get a ride home, get my tools, return to the car and remove the part that was dragging. I called the store and they asked that I return so they could evaluate what would be needed to repair it. When I got there I showed Lance, the manager, what happened, I told him how it happened, failure on the part of the technician to properly clip the part into the bumper, and showed him a picture of what the bumper looked like when it was complete. He said he would order the parts and call me then they were ready. I got to the store and they pulled the car into the shop. I saw them pull the car out a few minutes later still missing the bumper pieces. Lance came and talked to me explaining that he didn't know he had to order both parts, despite the fact that I told him the previous visit, and he said he would order the correct part and let me know when it came in. I got on the highway to head home and started hearing a noise. Fearing i had a flat i pulled over. I walked around my car to see all four tires inflated so I looked under the car, and the brand new piece that was dragging and damaged the first time had been replaced and was dragging and damaged again!!! I don't know why he put that piece on after the first one acted like a sail at highway speed and got dragged under the car. This place is ridiculous and they will never touch my car again.
• VS

  Vinay Sarangandla

  Feb 6, 2019
  5.0
  Look for Tom (repair technician) if you need a proper and quick service. He is my time saver.

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