Brand Certified
Enterprise Rent-A-Car
4.3(697 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3648 Durham Chapel Hill Blvd, Durham, NC
27707, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(919) 490-6057
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/nc/durham-chapel-hill-blvd-5377.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Durham, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chapel Hill Blvd. location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
697 reviews
5 stars
491
4 stars
80
3 stars
31
2 stars
25
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Bob and Payden for their exceptional service.
Reservation Issues
Several customers reported problems with reservations, including not receiving the vehicle they booked and last-minute cancellations.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior from staff and perceived discrimination, indicating inconsistency in service quality.
Vehicle Condition
Some customers expressed dissatisfaction with the condition of the vehicles, mentioning issues like expired tags and cleanliness.
Efficiency
Customers appreciated the quick and efficient rental and return processes, with many noting a smooth experience overall.
- WIwalter isardFeb 25, 20261.0amy grandma rented a car that broke down halfway to her house. it took her ten hours to get home.
- CCChristinaFeb 21, 20265.0Enterprise rentals has saved me so many times. They are easy to go through and work with you to find the perfect rental. The text feature makes it convenient if anything happens or needs updating. Always appreciate them!
- DMDiann MartenFeb 8, 20265.0I accidentally returned the car to the wrong location. The employees sorted it out and took care of it. A big thank you for the great customer service!
- SMShannon MurrayFeb 3, 20265.0Thank you Enterprise for treating me with grace. Bad accident but this piece of the experience showed me the kind of organization that demonstrates to not just provide a service but going beyond for the person and each unique situation. USAA brought me to Enterprise but I will come back to Enterprise because of the exceptional service and the human element you provided to me during this challenging time. Thank you and God bless the folks the store in Durham, NC on 15/501.
- SRSean RogersJan 16, 20265.0I had to get my car repaired and they dropped the rental car off for me at the auto shop. They also let me drop off the rental car at the same shop when my car was repaired. So helpful and so easy! Highly recommend!
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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