Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Durham, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chapel Hill Blvd. location today.
Location
Hours
Reviews
4.3
679 reviews
5 stars
478
4 stars
78
3 stars
31
2 stars
23
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Bob and Payden.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including customers being told their reserved vehicles were unavailable upon arrival.
Mixed Experiences
While many customers had positive experiences, some reported instances of poor service and unprofessional behavior from certain staff members.
Vehicle Quality
Customers generally appreciated the cleanliness and quality of the vehicles, although there were complaints about specific issues like expired tags and unpleasant odors.
Efficiency
Many reviews noted the quick and efficient rental and return processes, contributing to a generally positive experience.
- OSOni StarksOct 31, 20255.0Just had an accident that totaled my car. I was at a doctor's appointment that ran over a bit and I rushed to get here only for them to be closed.... But Mrs Kya came out and took care of me, and made sure I got into my rental! She was very sweet and diligent and was able to get me out of there in about 10 minutes. I appreciate her kindness because she definitely did not have to do that. THANK YOU KYA!!!!
- BRBeverly RuffinOct 31, 20255.0I would like to talk about 3 people who helped me, first was the lady who helped me set up and told me about being a pluss member and she was so friendly and helpful, then when I arrived to pick up the car, I met Bob and he was so friendly and funny, that he reminded me about the movie (what about Bob) Then when I returned the car I met Devon and he held the door open for me I thought he was a customer also but he finished my check out, and so friendly and kind, You never know what someone is going through, they need a smile or a laugh or to be helpful, yall I left feeling so good, then I had to turn around because I left my Stanley cup, and Devon went and got it for me, You guys hit a home run and brought everyone in,Congrats to yall, My Prayer is that yall continue to be a help to the people GOD Bless 🙌 🙏
- KSKaren SheltonOct 14, 20255.0To date, was able to reserve a rental car successfully. Will update following the actual rental. The desk associate was courteous, knowledgeable and professional.
- KBKevin BynogOct 13, 20255.0Thanks to Katie, I got where I was going and back with the best experience ever!
- SNScott NovakSep 24, 20255.0A quick and easy experience.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Durham, NC?
Enterprise Rent-A-Car is located at 3648 Durham Chapel Hill Blvd, Durham, NC 27707.
What are the business hours of Enterprise Rent-A-Car at Chapel Hill Blvd?
Monday to Friday, Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM; Saturday from 8:00 AM to 2:00 PM; and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles are available for rent at Enterprise Rent-A-Car?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options.
How can I make a reservation with Enterprise Rent-A-Car in Durham?
You can reserve your rental car online through their reservation page at http://enterprise.com/reserve or via their website.
What payment methods are accepted at Enterprise Rent-A-Car in Durham?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special deals?
Yes, they offer great weekend rates that can be booked through their weekend specials page.
Is Enterprise Rent-A-Car owned by a woman and do they offer military discounts?
Yes, Enterprise Rent-A-Car in Durham is woman-owned and offers discounts for active military members.
Are there restaurants near Enterprise Rent-A-Car where I can dine before or after renting a vehicle?
Yes, nearby dining options include Pizza Inn for pizza, Kurama Japanese Steak House-Sushi Bar for Japanese cuisine, Sitar Indian Cuisine buffet, Honey Baked Ham deli, and Mayflower XVI Seafood Restaurant.
Where can I find a car wash or auto detailing service near Enterprise Rent-A-Car?
Nearby car washing and detailing services include The RipTide Car Wash and Detail Center and The Durham Ritz Car Wash & Detail Center.
What nearby transit or automotive services can assist customers renting from Enterprise in Durham?
Nearby automotive services include Safelite AutoGlass for glass repairs, Konrad Automotive LLC for general automotive needs, and Mr. Tire Auto Service Centers for tire and restoration services. Additionally, Enterprise Truck Rental and Alamo Rent A Car are nearby options for vehicle rentals.