Enterprise Rent-A-Car

Reviews

• SG

  S G

  Oct 1, 2025
  5.0
  I recently rented a car through Enterprise on Page Rd Ext and found the service reps' professionalism, timeliness, and knowledge to be exemplary. Austin was competent, efficient, and confident in his knowledge of my reservation and the type of car requested. I'll rent from this Enterprise office again because the people who work there are professional, the car was well maintained, and Austin displayed exceptional communication skills. Superb experience. Give Austin a raise, Enterprise.
• MG

  Melissa Garcia

  Sep 18, 2025
  1.0
  Terrible customer service.
• MG

  Mel G

  Sep 18, 2025
  1.0
  The people that work here have zero customer service skills. One girl sat at the front desk on her phone the entire time. Walked in after calling them twice earlier in the day just for them to say they couldn’t help because I didn’t have a physical card for them to enter a chip in there machine?? They wouldn’t take my apple pay or card number. They didn’t have any full sized Sudan’s available & were asking me to come back to switch the cars out & still were absolutely no help. Please save your time & go to any other location.
• MM

  marquisDaQ

  Sep 10, 2025
  5.0
  Selecting a rental was easy. Vehicle ran smoothly during entire rental period. On site staff was helpful and efficient.
• KR

  Katie R.

  Aug 28, 2025
  1.0
  Do not use this Enterprise! They literally left drugs in my car from the previous occupant. I recently rented a car from there there because my SUV was being repaired by Hendrix Collision, right next door. I was told by my car insurance to use this Enterprise for my rental car. The car I was given ran well. I had no issues with the performance of the rental. I do have issues with the fact that this Enterprise very clearly does not clean/flip the cars very well. On appearance, when I was given the car, it was vacuumed. The customer service rep apologized to me that it was only on a quarter tank of gas, saying it was not their standard. I told them that's okay. Slight inconvenience since I was on my way to work but that's fine. When I got in the car, I opened the glove compartment to put my current registration and insurance information in there. I found a very large Michael Kors wallet that obviously belonged to the woman that rented it before me. I immediately jumped up and gave it back to the reps inside of the Enterprise. They apologized. 30 minutes later on the way to work I got a call from a mail rep there asking if I had found a wallet. I said yes, I gave it to the female rep with the long hair. He said okay! Obviously they don't communicate well either. I thought all of this was weird, that a wallet was left behind in the car and that it wasn't filled up with more gas. I wish I had stopped to search the entire car at that very moment because I didn't know I'd be driving around with marijuana in my backseat all week. When I went to return the car, I searched high and low to make sure I wasn't leaving anything behind. Under seats, everywhere. In the pocket attached to the passenger seat, in the back of the car where my 6-year-old sits in his car seat, I found a sealed package of cannabis flower. Not only was it in the backseat where my 6-year-old was all week, It was in packaging that was very clearly targeted towards children. Do not use this Enterprise. They do not clean your car. They literally left drugs in my car. Thank God it wasn't a gun.

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