Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Durham, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hendrick Collision location today.
Location
Hours
Reviews
3.8
240 reviews
5 stars
145
4 stars
20
3 stars
11
2 stars
10
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and professionalism, others are criticized for rudeness and lack of support.
Vehicle Condition
Several customers reported issues with the cleanliness and maintenance of the rental cars, including finding leftover items and poor vehicle conditions.
Reservation Issues
Multiple reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings and poor communication regarding reservations.
Efficiency
Many customers appreciated the quick pick-up and drop-off process, noting that staff were generally efficient in handling rentals.
- BFBurthey Funeral-ServiceDec 24, 20253.0Their staff is courteous and kind. Their inventory is very limited,and they are difficult to reach when calling.
- THTommy HudsonDec 23, 20255.0Great place to deal with, very clean car.
- RWRachel WhalenDec 17, 20251.0If you’re considering renting from this location, I strongly suggest reconsidering. I rented a vehicle for about a week and a half, and the experience was extremely disappointing. During pickup, I was taken outside to review the vehicle while the representative marked off details on the contract. She verbally went over the information, and I specifically declined the additional daily coverage, clearly explaining my reason. However, because it was very cold and windy, I was rushed through the process and instructed to initial all sections, which I did. After receiving my invoice, I discovered I had been charged over $300 for the extra coverage I explicitly declined. When I contacted customer service, I was told to speak with the location manager. Unfortunately, he was dismissive and refused to hear my explanation, repeatedly stating, “A CONTRACT IS A CONTRACT,” despite the circumstances. The vehicle smelled strongly of cigarette smoke and had noticeable transmission issues. I contacted customer service again and was told the area manager would reach out to me. It has been over a week, and I have received no follow-up. This lack of accountability and concern for customers is unacceptable. I will not be renting from this location again and hope others avoid a similar experience.
- JBJarek BytomskiDec 14, 20251.0Never ever rent a car from this place. They will always try to upcharge you and get as much money from you as possible. Please go anywhere else.
- SGS GOct 1, 20255.0I recently rented a car through Enterprise on Page Rd Ext and found the service reps' professionalism, timeliness, and knowledge to be exemplary. Austin was competent, efficient, and confident in his knowledge of my reservation and the type of car requested. I'll rent from this Enterprise office again because the people who work there are professional, the car was well maintained, and Austin displayed exceptional communication skills. Superb experience. Give Austin a raise, Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Durham, NC?
You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Durham.
What are the operating hours for Enterprise Rent-A-Car at 1606 Page Road Ext?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
Where is Enterprise Rent-A-Car located in Durham, NC?
Enterprise Rent-A-Car is located at 1606 Page Road Ext in Durham, NC 27703.
Does Enterprise Rent-A-Car accept credit and debit cards for payment?
Yes, Enterprise Rent-A-Car accepts AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA as payment options.
Is it possible to reserve a rental car online at Enterprise Rent-A-Car in Durham?
Yes, you can reserve a rental car online through their reservation website at https://www.enterprise.com/en/car-rental-locations/us/nc/durham-hendrick-collision-53h5.html
Does Enterprise Rent-A-Car offer any special discounts or deals?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military personnel.
What nearby places can help me if I need car repairs while renting from Enterprise?
Nearby automotive repair options include Rick Hendrick Collision Center and Hendrick Collision Center Durham, both close to the Enterprise location.
Are there food options near Enterprise Rent-A-Car for a quick meal?
Yes, Little Caesars Pizza is nearby if you want a quick meal before or after picking up your rental car.
Where can I get fuel or convenience items near Enterprise Rent-A-Car?
There are several nearby gas stations and convenience stores such as Circle K, BP America, and Kangaroo Express close to Enterprise Rent-A-Car.
Can I pick up a rental truck at Enterprise Rent-A-Car in Durham?
Yes, Enterprise Rent-A-Car offers truck rentals at their Durham location.