AutoZone Auto Parts

4.2
488 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Holloway St in Durham, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Durham, NC or call us at (919) 688-3000.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1714 Holloway St, Durham, NC
27703, United States

Hours

Reviews

4.2
488 reviews
5 stars
303
4 stars
91
3 stars
39
2 stars
17
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Jose, Raul, and Mike for their exceptional service.

Knowledgeable Staff

Customers frequently noted the expertise of employees, who provided valuable assistance and solutions for various automotive issues.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude or unhelpful staff, indicating inconsistency in service quality.

Efficiency

Several customers appreciated the quick service and ability to get parts and assistance promptly, although some noted longer wait times during busy periods.
  • GB
    Grisel BABA
    2 days ago
    5.0
    They very helpful
  • HH
    Holly
    Dec 23, 2025
    5.0
    I was very pleased with the quick and courteous help I received this morning! I got a notification from my lojack that my battery was low. The nice, young man (I wish I had gotten his name!) came right out and checked it and said it was fine. He explained what it should read and when I should be concerned. Thank you for your help!
  • TP
    Taio Pilapil
    Dec 17, 2025
    5.0
    Came in to get a new bulb, came back when I thought I got the wrong one. Luckily Mike figured out what I was doing wrong and even installed it for me on the spot. Shout out to Mike for saving me the trouble!
  • JJ
    J
    Nov 30, 2025
    5.0
    If you want the best customer service Manager Jose at AutoZone on Holloway St is the man to go to in Durham nc. Thank you and may you & your family have many happy prosperous years.
  • DL
    David Liberatore
    Nov 26, 2025
    1.0
    Lazy workers. I just went in to ask if they can scan my Truck and explained it's a yellow light with an explanation point on it. He said "if it's not a check engine light the scanner won't even scan". He was too lazy like the whole lot of them to even try. I called a store a few minutes away and they explained yes they can still scan it. This place is horrible y'all make the drive to go any other place.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Durham, NC?

AutoZone Auto Parts in Durham, NC is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services.