AutoZone Auto Parts

4.6
519 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hillsborough Rd in Durham, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Durham, NC or call us at (919) 309-4892.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3438 Hillsborough Rd, Durham, NC
27705, United States

Hours

Reviews

4.6
519 reviews
5 stars
424
4 stars
52
3 stars
15
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to provide accurate information and solutions for automotive needs.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding customer service, particularly with one manager's attitude.

Efficiency

Customers appreciated the quick service, with many noting that their issues were resolved promptly.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.
  • RC
    Rosario Carrera
    Nov 28, 2025
    5.0
    Excelente cervicio
  • IS
    Isaiah Styron
    Nov 25, 2025
    5.0
    Very helpful, and clean store!
  • LG
    Lamont Goins
    Nov 17, 2025
    5.0
    Ms Ada was so well and nice I appreciate everything and her help recommended
  • WJ
    Wylde John
    Nov 8, 2025
    5.0
    My first venture, alas, was met with cold indifference—Advance Auto Parts, an establishment where aid was scarce and courtesy seemed long departed. Disheartened, I turned to AutoZone, and there the scene was transformed. Though rain fell from a somber sky and the wind whispered with chill intent, the attendants greeted me with warmth and resolve. They procured the battery I required and, with admirable swiftness, installed it amidst the downpour, their spirits unbowed by the tempest. In their kindness and knowledge, I beheld a rare humanity—proof that even in the dreariest storm, light yet endures.
  • TB
    Turner Bass
    Nov 5, 2025
    5.0
    Here’s a polished version of your message that keeps your tone genuine but makes it flow smoothly if you’re writing a review or sending feedback: ⸻ I had to stop by AutoZone because my battery died, so after getting a jump, I went straight to the Hillsborough Rd location. They were extremely busy, but once it was my turn, Carlos couldn’t have been more helpful. He was awesome—knowledgeable, professional, and really went above and beyond. He even went back into the store to grab the battery tester to double-check if the battery was actually the issue. After some consideration, I decided to go ahead and replace it even though it technically passed the test—better safe than sorry! Carlos was the best!! ⸻

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Durham, NC is open from 7:30 AM to 11:00 PM Monday through Friday.

Does AutoZone Auto Parts offer same-day delivery services?

Yes, AutoZone offers same-day delivery services for customers in Durham, NC.