Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5114 Wake Forest Rd in Durham offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
243 reviews
5 stars
137
4 stars
51
3 stars
29
2 stars
10
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing excellent service.
Product Availability
While many customers found the store well-stocked, there were complaints about low inventory on certain items and issues with the accuracy of stock information.
Store Cleanliness
The store was frequently described as clean and organized, contributing to a positive shopping experience.
Staff Knowledge
While many staff members were noted for their helpfulness, some reviews indicated a lack of in-depth knowledge among certain employees, leading to frustration for customers.
Mixed Experiences
Several reviews highlighted inconsistent experiences, with some customers encountering rude or unhelpful staff, particularly during busy times.
- RCRandy ComptonNov 5, 20255.0Good customer service.
- CFCarmen FleitasNov 5, 20255.0Very helpful personnel
- MGMohit GSep 28, 20255.0Had what I needed in stock and very helpful staff
- AGAfter 7 GarageSep 25, 20255.0Hands down the best Advance in the area. Rachel is the manager and runs a great store while still being polite and helpful. Leo and Seth are honorable mentions; they always go out of their way to help me. I come in multiple times a week and they never disappoint.
- MMMarkSep 20, 20255.0The staff here is very knowledgeable and friendly every time I shop here. Yesterday I was having a hard time finding a bulb I needed for my head light and the young lady Rachael easily found what I needed and even changed my bulb for me. Awesome store all around
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Durham offer?
Advance Auto Parts offers automotive aftermarket products including batteries, oil filters, motor oil, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does Advance Auto Parts provide battery installation and testing services?
Yes, they offer free battery installation with purchase and free battery testing. They also recycle used batteries for free.
Can I have my windshield wipers installed at Advance Auto Parts?
Yes, windshield wiper installation is free with your purchase at this location.
What are the store hours for Advance Auto Parts at 5114 Wake Forest Rd, Durham?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts available at this store?
Yes, a 10% military discount is offered to active duty and veteran service members.
Where is Advance Auto Parts located in Durham?
Advance Auto Parts is located at 5114 Wake Forest Rd, Durham, NC 27703.
What nearby places can I visit before or after shopping at Advance Auto Parts?
Nearby, you can visit Baker's Dozen Donuts for coffee and snacks, Shell gas station for fuel, or CVS Pharmacy for health and medical supplies.
Is there convenient parking available at the Advance Auto Parts location?
Yes, the store offers free parking with wheelchair accessible parking spaces and entrance.
Where can I find shipping and delivery services near Advance Auto Parts?
The UPS Access Point location nearby provides courier and shipping services for customer convenience.
Are there food options near Advance Auto Parts in Durham?
Yes, several nearby restaurants include Grill 46 for American diner food, New China for Chinese cuisine, and Mi Barrio for Mexican and Latin American dishes.