Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3301 Hillsborough Rd in Durham offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
391 reviews
5 stars
229
4 stars
93
3 stars
31
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for being rude or unhelpful.
Product Availability
Customers appreciate the wide selection of auto parts available, often finding what they need in stock.
Store Experience
The store environment receives mixed reviews; some customers report positive experiences with staff and cleanliness, while others mention long wait times and unprofessional behavior.
Management
Several reviews highlight specific managers and employees for their exceptional service, indicating some staff members are well-trained and customer-focused.
- OJolanda jeffersDec 20, 20255.0Customer service representative Gavin was very helpful and good attitude he took time to help with my purchase and because of his service skill i choose to buy from their than anywhere else.overall this store is excellent with service but thanks to Gavin I got good service
- CHClifton HesterDec 6, 20251.0This place is full of crap, will never spend another dime with these people
- DDDamonNov 8, 20255.0The best Advanced auto parts in Durham! Definitely the friendliest staff.
- HCHarrison ColeSep 24, 20254.0Had a good experience. They got the part I needed. Thank you.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 3301 Hillsborough Rd offer for car batteries?
Advance Auto Parts offers free battery testing, free installation with purchase, and free recycling for car batteries. They also sell replacement batteries for all makes and models. Exclusions may apply.
Can Advance Auto Parts install windshield wipers purchased in-store?
Yes, Advance Auto Parts will install your windshield wipers for free with purchase. Exclusions may apply.
Does Advance Auto Parts provide engine code scanning services?
Yes, Team Members at Advance Auto Parts will scan your engine codes for free. Exclusions may apply.
What are the store hours for Advance Auto Parts on weekends?
Advance Auto Parts is open from 7:30 AM to 9:00 PM on Saturdays and from 9:00 AM to 8:00 PM on Sundays.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa payment methods.
Does Advance Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services at most locations.
Are there any discounts available at Advance Auto Parts?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.
How can customers visiting Advance Auto Parts use nearby transportation or amenities?
Customers can easily find Advance Auto Parts near UPS Access Point locations which offer courier and shipping services, making it convenient to shop and send packages in one trip. Nearby banks like First Citizens Bank provide financial services, and food options such as Arby’s and Biscuitville are available for quick meals before or after your visit.
What nearby automotive-related businesses are close to Advance Auto Parts?
Customers can visit nearby businesses like O’Reilly Auto Parts, Take 5 Oil Change, Mr. Tire Auto Service Centers, and Rimtyme Custom Wheels of Durham for additional automotive parts, oil changes, tire services, and custom wheels.
Are there any nearby dining options customers can explore when visiting Advance Auto Parts?
Yes, nearby dining options include Arby’s for fast food sandwiches, Biscuitville for breakfast and brunch, Italian Pizzeria, Shooters II restaurant, and Big Cheese Pizza for pizza lovers, convenient for customers to enjoy before or after shopping.