Pilot Dealer

3.7
2297 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Dealer in Dunn, NC! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Location

Pilot Dealer
65 Sadler Rd, Dunn, NC
28334, United States

Hours

Reviews

3.7
2,297 reviews
5 stars
935
4 stars
551
3 stars
374
2 stars
144
1 star
293

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported unsanitary conditions, including dirty bathrooms and showers that were not cleaned properly.

Customer Service

Mixed reviews on staff friendliness; some employees were praised for their helpfulness while others were criticized for rudeness and poor service.

Facilities

The location is described as run-down and in need of renovations, with complaints about broken fuel pumps and outdated systems.

Food Options

Food quality and availability received negative feedback, with reports of slow service and unsatisfactory dining experiences.

Parking

Customers appreciated the ample parking space available for trucks, which was noted as a positive aspect of the location.
  • AB
    Alfred Bertschy
    Nov 8, 2025
    5.0
    11.8.25 ..3pm... I..95.Ex75. I really liked my visit.This is an old school truck stop, which is much bigger than a typical pilot corporate store .. i use their shower #7. It was very clean And everybody I encountered was very pleasant and helpful they have a large parking lot with plenty of room to maneuver and park your truck safely they also have a tire shop, and there is a diner.I did not eat there.It was closed at two o'clock, but it is also on the property in a different building. They have a quiznos and a dairy queen . I had a a steak a sandwich and it was very good in the quiznos area was also very clean.And the lady who made my sandwich was very attentive to her cleanliness.As well washing her hands and putting on gloves as well they have a pretty good sized dining area. Could probably use a little more attention. Keeping the tables clean, but that's with any fast food place. But overall, everything was pretty clean. I gave it five stars, not because it's spotless it does need some updating I gave it five stars because it checks all the boxes that I need. A nice big parking lot several good food options a . Dine in a restaurant quiznos and the dairy queen a nice t v allowance to relax clean showers over all the place is pretty clean.It does meet some touch ups here and there.But that's pretty much anywhere you go. Remember, this is an old school truck.Stop that sells pilot fuel.You have the best of both worlds .. So if you are a ...prima, donna ..driver that has to have everything, just so this is probably not your place ... but if you are a driver after a long drive, need a good place to relax.Get a good meal and a good hot clean shower with good water pressure and a nice big parking lot to maneuver in without worrying about somebody.Hitting you because the parking area is too small.This is your place ... i took pictures if I can post them here.I will, if not, I will put them on yelp... thank you for having me as your guest. Highly recommend stopping here.
  • RM
    Rebecca Martin
    Nov 8, 2025
    3.0
    No RV dump station anymore.
  • PJ
    Pastor Lindsey Sanford, Jr
    Oct 29, 2025
    5.0
    Great place, alot of construction at the moment around the exit. They have a great restaurant next door. They do have some nice showers.
  • JT
    Joseph Terrell
    Oct 16, 2025
    1.0
    The wait for the shower is ridiculous. They advertise 8 showers and they have 8 but the cleaning staff only wants to clean 2. 1 and a half hour wait for a shower. Never again
  • DM
    Dee Marie
    Sep 23, 2025
    5.0
    NIGHT REVIEW: First time here. Female clerk at the help desk was very friendly and courteous. NO female trucker discrimination. Female Quiznos clerk: also friendly and courteous. Thank you for such great customer service. See ya in the morning for a shower where there won’t be any female trucker discrimination 😉 MORNING REVIEW 3:30am: A different female clerk at the help desk, also very friendly and courteous. Thank you for great customer service. Unfortunately the store clerk Ashley (purple hair) was not very pleasant. The coffee was like water and had a lot of grounds in it. Ashley refused to make another pot because she said that she just made it and they won’t let her waste it. I even attempted to try it just to be sure and it was terrible. Ive been drinking coffee for 20 something years so I know when someone just runs water through used grounds or, doesn’t use the proper amount of grounds. Ashley, you definitely need to work on your people skills and take a course in customer service. Laziness with attitude isn’t the way to go. However, your inactions will not ruin my day thanks to the help desk ladies positive attitude.

Frequently Asked Questions About Pilot Dealer

What services are available at Pilot Dealer in Dunn, NC?

Pilot Dealer in Dunn, NC offers diesel lanes, showers, diesel mobile fueling, ATM, CAT scale, check cashing, DEF lanes, game room, Pegasus fuel management, truck parking spaces, public laundry, and a drivers lounge.

What are the operating hours of Pilot Dealer in Dunn, NC?

Pilot Dealer operates 24 hours a day, 7 days a week, including holidays when regular hours apply.