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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(340 reviews)

Business Details

200 S Wilson Ave, Dunn, NC
28334, United States
(910) 891-1382
https://www.enterprise.com/en/car-rental/locations/us/nc/dunn-53m2.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Dunn, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dunn location today.

Location

Enterprise Rent-A-Car
200 S Wilson Ave, Dunn, NC
28334, United States

Hours

Reviews

4.2
340 reviews
5 stars
230
4 stars
46
3 stars
11
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond to assist.

Reservation Issues

Several reviews highlighted significant problems with honoring reservations, including last-minute cancellations and lack of available vehicles, leading to customer frustration.

Vehicle Condition

While most vehicles were reported as clean and in good condition, some customers noted issues with cleanliness and functionality, such as unvacuumed areas and GPS problems.

Overall Experience

The Dunn, NC location received mixed reviews, with many customers expressing satisfaction with their experiences, while others reported serious issues that impacted their rentals.
  • JW
    Jonathan Waite
    Feb 21, 2026
    5.0
    The staff at the Dunn, NC location are very friendly and considerate, during initial inspection of the vehicle the staff was very thorough with the vehicle, such as showing me all scratches and dings on the car. Also the vehicle was very clean
  • JH
    Jessica Hardy
    Dec 18, 2025
    5.0
    Great location! Fast and super friendly! Imani has got you covered!
  • PM
    Pansi Millage
    Nov 28, 2025
    1.0
    I would stay away from this location. We reserved a car in advance to drive to Minnesota and the day before we were to pick it up after doing the online check-in they sent us they called to say that they have no cars and we were on our own to find another place to rent from. They did not check with other local Enterprises to get one brought over, the manager has a terrible customer service attitude. I wish I would have read the reviews before booking as I am not the first one with this issue. I was supposed to get a call from the regional manager but here we are a week later no call. Thanks to Jonathan at the Smithfield location took care of us so we could get to Minnesota.
  • MB
    Mike Barnett
    Nov 25, 2025
    5.0
    Very friendly and helpful
  • BK
    Brent Kappler
    Nov 6, 2025
    5.0
    I was referred to this location by my son, Jake who owns CFS Towing and Recovery in Erwin, NC. I was originally set up to rent at the Fuquay-Varina location, but was told Jillian at the Dunn location would take care of me. As soon as I switched my reservation, Jillian called me to confirm everything was in order. When I got to the office to pick up my car, Amani helped me and she was awesome!!! Super friendly and helpful! I rented a VW Jetta and it was comfortable and ran extremely well! Great service, Great quality and great people! Thank you!

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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