Enterprise Rent-A-Car

4.2
334 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Dunn, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dunn location today.

Location

Enterprise Rent-A-Car
200 S Wilson Ave, Dunn, NC
28334, United States

Hours

Reviews

4.2
334 reviews
5 stars
227
4 stars
45
3 stars
11
2 stars
6
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individuals who provided exceptional service.

Reservation Issues

A significant number of reviews highlighted problems with honoring reservations, including last-minute cancellations and lack of available vehicles despite prior confirmations.

Vehicle Condition

While some customers noted that vehicles were clean and in good condition, others mentioned issues such as cleanliness and malfunctioning features.

Mixed Experiences

Feedback varied widely, with some customers expressing satisfaction and loyalty, while others reported frustration and dissatisfaction with service quality.

Staff Attitude

Several reviews indicated a lack of empathy and professionalism from certain staff members, contributing to negative experiences.
  • BK
    Brent Kappler
    Nov 6, 2025
    5.0
    I was referred to this location by my son, Jake who owns CFS Towing and Recovery in Erwin, NC. I was originally set up to rent at the Fuquay-Varina location, but was told Jillian at the Dunn location would take care of me. As soon as I switched my reservation, Jillian called me to confirm everything was in order. When I got to the office to pick up my car, Amani helped me and she was awesome!!! Super friendly and helpful! I rented a VW Jetta and it was comfortable and ran extremely well! Great service, Great quality and great people! Thank you!
  • PC
    Parker Cornelia
    Oct 25, 2025
    5.0
    I have had nothing but good vibes and satisfaction with the location in Dunn, NC. They are professional, patient and prompt. I’m in and on my way to my destination within 10 minutes. They will always be my first go to when I need a rental.
  • SS
    Sunni
    Oct 8, 2025
    5.0
    Jordan assisted me with my rental and he was very patient and understanding. I appreciate his kindness and GREAT customer service!
  • AK
    Andrew Krauch
    Sep 10, 2025
    1.0
    Multiple occasions I have tried to rent from this location with constant issues. No cars. Manager here has an attitude issue I have never been disrespectful to any of the staff other than my frustration at having my reservation moved passed operating hours because of not having cars. (This needs to be investigated) I rent vehicles on a regular basis from enterprise and even bought a car from the car sales from a referral from another location. Spent thousands on rentals annually. This location is horrible.
  • AG
    Ashley Garr
    Sep 8, 2025
    1.0
    Absolutely worst enterprise I have ever been to! Never again the attitude I had gotten from the lady behind the desk. Just say I didn’t leave with a rental.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Dunn, NC?

Enterprise Rent-A-Car is located at 200 S Wilson Ave, Dunn, NC 28334, USA.

What are the business hours of Enterprise Rent-A-Car in Dunn?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.