Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Dunn, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dunn location today.
Location
Hours
Reviews
4.2
334 reviews
5 stars
227
4 stars
45
3 stars
11
2 stars
6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individuals who provided exceptional service.
Reservation Issues
A significant number of reviews highlighted problems with honoring reservations, including last-minute cancellations and lack of available vehicles despite prior confirmations.
Vehicle Condition
While some customers noted that vehicles were clean and in good condition, others mentioned issues such as cleanliness and malfunctioning features.
Mixed Experiences
Feedback varied widely, with some customers expressing satisfaction and loyalty, while others reported frustration and dissatisfaction with service quality.
Staff Attitude
Several reviews indicated a lack of empathy and professionalism from certain staff members, contributing to negative experiences.
- BKBrent KapplerNov 6, 20255.0I was referred to this location by my son, Jake who owns CFS Towing and Recovery in Erwin, NC. I was originally set up to rent at the Fuquay-Varina location, but was told Jillian at the Dunn location would take care of me. As soon as I switched my reservation, Jillian called me to confirm everything was in order. When I got to the office to pick up my car, Amani helped me and she was awesome!!! Super friendly and helpful! I rented a VW Jetta and it was comfortable and ran extremely well! Great service, Great quality and great people! Thank you!
- PCParker CorneliaOct 25, 20255.0I have had nothing but good vibes and satisfaction with the location in Dunn, NC. They are professional, patient and prompt. I’m in and on my way to my destination within 10 minutes. They will always be my first go to when I need a rental.
- SSSunniOct 8, 20255.0Jordan assisted me with my rental and he was very patient and understanding. I appreciate his kindness and GREAT customer service!
- AKAndrew KrauchSep 10, 20251.0Multiple occasions I have tried to rent from this location with constant issues. No cars. Manager here has an attitude issue I have never been disrespectful to any of the staff other than my frustration at having my reservation moved passed operating hours because of not having cars. (This needs to be investigated) I rent vehicles on a regular basis from enterprise and even bought a car from the car sales from a referral from another location. Spent thousands on rentals annually. This location is horrible.
- AGAshley GarrSep 8, 20251.0Absolutely worst enterprise I have ever been to! Never again the attitude I had gotten from the lady behind the desk. Just say I didn’t leave with a rental.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Dunn, NC?
Enterprise Rent-A-Car is located at 200 S Wilson Ave, Dunn, NC 28334, USA.
What are the business hours of Enterprise Rent-A-Car in Dunn?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Dunn?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Dunn.
Does Enterprise Rent-A-Car offer airport pick-up at the Dunn location?
Yes, Enterprise Rent-A-Car in Dunn offers airport pick-up services for customer convenience.
How can I make a reservation at Enterprise Rent-A-Car in Dunn?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/nc/dunn-53m2.html or by calling +1 910-891-1382.
What payment options are accepted at Enterprise Rent-A-Car in Dunn?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Does Enterprise Rent-A-Car provide any discounts for active military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members at their Dunn location.
What nearby beauty and spa services can I visit when renting a car from Enterprise in Dunn?
Nearby beauty and spa options include Anointed Touch By Nijayia, a nail salon and beauty spa, and Elite Hair & Beauty Studio, offering beauty, tanning, and salon services.
Where can I find banking services near Enterprise Rent-A-Car in Dunn?
Nearby banking options include First Federal Bank and First Citizens Bank, both providing banking and financial services close to the rental location.
Are there any local attractions near Enterprise Rent-A-Car in Dunn for visitors to explore?
Visitors can check out nearby attractions such as Discover Dunn, which offers travel and tour services, and Banquets Off Broad, a venue for concerts and arts entertainment.