Enterprise Rent-A-Car

3.8
51 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Cullowhee, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Western Carolina University location today.

Location

Enterprise Rent-A-Car
3344 Old Cullowhee Rd, Cullowhee, NC
28723, United States

Hours

Reviews

3.8
51 reviews
5 stars
34
4 stars
2
3 stars
0
2 stars
1
1 star
14
  • RC
    Rayna Crisp
    Dec 22, 2025
    1.0
    I had a reservation at this location. They called within 30 hours of the reservation to tell me that they could not honor the reservation because they did not have any vehicles available. Understandable that these things happen. What is less understandable is that they did not offer another location or other assistance to assist when the error was on the company's end, not mine and the notice was not adequate considering the holidays. The situation left me in a bind and the representative was flippant about it.
  • PR
    Pam Raby
    Dec 16, 2025
    5.0
    Very nice vehicle and helpful staff member.
  • CB
    Charles Bilbro
    Dec 2, 2025
    5.0
    A+++++ for this Enterprise office at the Western Carolina University/Cullowhee, NC and the customer service staff who served my rental car needs! Charles R. Bilbro
  • SV
    Stephanie Vaughan
    Nov 24, 2025
    1.0
    You would think that they would answer the phone! This is a business I have been renting a car from Enterprise for the past 3 months and we pay out over $300 a week for a little sedan and I'm trying to make a payment and they're not answering the phone all day long? Not just for a little while but literally all day long I'm going to have to drive 30 minutes to go and make a payment after I have worked all day long I really do not appreciate the unprofessionalism that I'm getting here I will not use Enterprise again after we get another vehicle! WHY don't you answer your business phone??! I don't want to drive half an hour and waste time and gas because of this!?
  • GP
    Graham Prescott
    Nov 2, 2025
    1.0
    Unprofessional, rude, and incompetent. I booked a rental 2 weeks before scheduled pick up. I received an email just 2 days before scheduled pick up - as I was on my way to my international flight - saying they were sold out. This massively inconvenienced me in an area where having a vehicle is critical. I lost half a day going to a much further away location to rent a car instead. Staff did not reply to my emails, were rude on the phone, and made no effort to find an alternative solution for me.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Cullowhee, NC?

Enterprise Rent-A-Car is located at 3344 Old Cullowhee Rd, Cullowhee, NC 28723, at the Western Carolina University location.

What are the operating hours of Enterprise Rent-A-Car in Cullowhee?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.