Customer Service
Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of employees like Alexis and Mike for their exceptional service.
Efficiency
Numerous reviews highlighted the quick service and minimal wait times, with many customers noting they were in and out in under 30 minutes.
Concerns with Upselling
Several customers expressed frustration over perceived upselling tactics during inspections and oil changes, feeling pressured to purchase unnecessary services.
Cleanliness Issues
A few reviews mentioned cleanliness concerns, particularly regarding grease and oil residue left on vehicles after service.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and mishandling of vehicles, leading to dissatisfaction.