Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cornelius.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
19000 Statesville Road, Cornelius, NC
28031, United States
Hours
Reviews
4.2
331 reviews
5 stars
241
4 stars
24
3 stars
7
2 stars
5
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of individual employees like Alexis and Mike.
Service Quality
While most reviews highlighted quick and efficient service, some customers reported issues with cleanliness and mishandling of vehicles, leading to dissatisfaction.
Communication
Several reviews noted good communication from staff regarding services performed and recommendations, although there were instances of poor communication leading to frustration.
Wait Times
Customers experienced varying wait times, with some reporting quick service while others faced long delays, particularly during busy periods.
Pricing Transparency
There were mixed reviews regarding pricing, with some customers feeling charges were deceptive or higher than expected, while others appreciated the honesty in service recommendations.
- JGjohn gomez4 days ago5.0¡Buen trabajo! Gracias.
- HCHilal ChamiDec 24, 20255.0Nick was awesome!
- CKCaitlin KassDec 12, 20251.0“Alexis” the store manager ran an inspection on my car without my permission not to mention my car was not due for one for another 6months. She claimed my car failed and then could not tell me WHY which legally she has to - I may not know cars but I know that. She told me to take the car anyway and come back to try again I repeat she could not tell me what part of the inspection or why my car failed. Claimed it could be because I had to jump start or maybe got a new battery but I told her neither of those things did I have to do. On top of that she said she wasn’t going to charge for the inspection but then charged a “miscellaneous labor charge” that is conveniently the exact cost of an inspection. During our entire interaction she was scoffing and chuckling about the state of my car which to my knowledge is in great shape. After my visit, my boyfriend called the shop and instead of her explaining what the miscellaneous labor charge was for she didn’t have a reason. He also confronted her about the way she talked about my tire rotation claiming it was more expensive for my 4Runner because it was so difficult to do, which is BS because my car is nowhere near a beach so it doesn’t take using a hammer to bang off the rust to get the bolts out, but even then they don’t charge extra for that because it’s just part of rotating tires. She had no counter argument as to why she was charging me more. I was offered a refund for the miscellaneous labor charge however, when I went back to the shop to get my refund, I overheard her speaking poorly about me and my boyfriend and saying how sometimes it’s just easier to give a refund than deal with difficult clients. To me it seemed way too convenient that the miscellaneous charge was the exact price of the inspection I shouldn’t have even gotten in the first place and she couldn’t even explain why I “failed the inspection.” Seems to me she’s just mad that she got caught for being a shady business woman. So for all of those who go see Alexis at the Valvoline in Cornelius, be sure to know exactly what you’re getting charged and if it ever says miscellaneous, it’s a whole lot of crap. I mean she can’t even explain what the miscellaneous charge is even for, she’s just taking advantage of you for not knowing as much about your car or cars in general.
- APAna PerleraNov 23, 20255.0My best experience today with this young guys they are so polite , and friendly. I recommend them 100%. Thank you! Gracias para los latinos que trabajan ahí también.
- BKBeverly KozdrasNov 19, 20255.0Always excellent and fast service!! Very nice! Thank you!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer for vehicle maintenance?
Valvoline Instant Oil Change provides quick, easy, trusted preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Cornelius, NC?
It is located at 19000 Statesville Road, Cornelius, NC 28031, US.
What are the operating hours of Valvoline Instant Oil Change?
Open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays 7:30 AM to 5:00 PM, and Sundays 8:30 AM to 5:00 PM. It is closed on holidays such as November 27 and December 25, 2025.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required to receive service at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
How long does an oil change take at Valvoline Instant Oil Change?
Oil changes typically take about 15 minutes, and you can stay in your car during the service.
What nearby automotive services are available around Valvoline Instant Oil Change?
Nearby automotive services include Classic Collision (auto body shop), Cottman Transmission (automotive repair and parts), Dr. Jazz Detailing and Car Wash, and Lake Norman Chrysler Dodge Jeep Ram dealership.
Are there any pet services near Valvoline Instant Oil Change?
Yes, nearby pet services include LKN Pet Grooming, PURRfect Paws (pet store and services), and North Mecklenburg Animal Hospital.
What recreational or wellness spots can I visit near Valvoline Instant Oil Change?
You can visit Lake Norman Pool & Spa for pools and spa services, Champions Sports Performance gym, and Harmony & Balance Massage & Wellness nearby.
Is Valvoline Instant Oil Change a franchise and how long has it been operating?
Yes, it is a franchise and has been operating since September 27, 2010, with nearly 40 years of experience as a brand in vehicle maintenance.