Mavis Tires & Brakes

4.6
875 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Cornelius.

Details

  • Requires appointmentNot available
  • RestroomAvailable

Location

Mavis Tires & Brakes
19141 West Catawba Avenue, Cornelius, NC
28031, United States

Hours

Reviews

4.6
875 reviews
5 stars
776
4 stars
21
3 stars
6
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Monica and John, for their exceptional service, professionalism, and friendliness.

Efficiency

Many reviews highlighted the quick turnaround times for services, with several customers noting that their vehicles were serviced promptly.

Trustworthiness

Customers appreciated the honest assessments and recommendations provided by the staff, often mentioning that they felt they were not being upsold unnecessary services.

Cleanliness

The shop was noted for its cleanliness and organization, contributing to a positive customer experience.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, frequently recommending the location to others.
  • JF
    Jim Fusetti
    2 days ago
    5.0
    I stopped in December for an alignment but it was not satisfactory. I called Monica for another alignment and she scheduled it for the same day. John did the alignment and he made sure it was done correctly this time. He did a great job. Monica is truly an asset to your organization. It seems that your shop is shorthanded but Monica works through it in a professional manner. She communicates with each customer on the progress of their car. She is always courteous.
  • AG
    Andrew Graham
    3 days ago
    5.0
    I came into Mavis after I had previously had two very poor experiences at other local shops. Maintenance was done incorrectly causing frustrating steering issues during the holiday travel. My morning started off great thanks to Monica who had impeccable customer service throughout the whole maintenance event. The Techs made quick work of a tire balance and alignment check. After months of battling steering issues these guys got the job done right. Thank you Mavis Cornelius for the job well done.
  • ET
    Emily Turner
    4 days ago
    5.0
    I have to take the time to leave this rating because this place deserves it. We called multiple places looking for a tire for my Model Y. Mavis was not only the most responsive.. they had the tire.. got us in and out.. AND were the best price. Monica at the front is a little ray of sunshine. The tech was so understanding and showed us the damage.. didn’t try to add a bunch of extra fees… just in and out. The location has a Dunkin in walking distance.. and the lobby has internet. Done and done. Thank you guys!!!!
  • BN
    Bee Vee (NARDO422)
    Dec 23, 2025
    5.0
    Monica is a top notch front-of-the-house associate! From pleasantly taking my call when securing my appointment to single-handedly running the front of the shop while I was there getting service done, she handled the constant inflow of calls and customers with ease. Monica is knowledgable enough of the automotive technicalities that she puts customers at ease with the services being performed and/or recommended with her explanations and hands-on overviews. Never once did her demeanor ever waiver from welcoming and helpful, even as the IT systems crashed and customers continued piling in the door. As soon as things slowed enough for her to catch her breath, she grabbed the mop and cleaned up the shop to ensure things would look squeaky clean and presentable for the next rush. It's rare, anymore, to experience such customer service and clear dedication to ones profession as I experienced today. Protect her at all costs!
  • MS
    Mr. JYM Sr.
    Dec 20, 2025
    5.0
    Wow, anybody that's got anything bad to say about this place there's something wrong with you. The assistant manager John and Monica are absolutely awesome. I had an alignment performed. I absolutely had the best customer service as well as job done on my Toyota sienna that I've ever experienced at any tire place or just mechanic in general. My wife and I got there early for our 8:00 appointment and they were all inside washing windows, mopping the floors, I mean class A place. Again I cannot say enough good things about that whole team especially the assistant manager John and Monica that works up front. Thank you Mavis I will be a customer for life.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.