Advance Auto Parts

4.3
505 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 711 Conover Blvd W in Conover offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
711 Conover Blvd W, Conover, NC
28613, United States

Hours

Reviews

4.3
504 reviews
5 stars
307
4 stars
114
3 stars
48
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of automotive products and often had what they needed in stock.

Pricing Issues

Some reviews highlighted concerns about pricing, with comparisons to competitors like AutoZone, indicating that some customers found Advance Auto Parts to be more expensive.

Warranty Concerns

There were multiple complaints regarding the handling of warranties, with some customers expressing frustration over warranty claims not being honored.

Mixed Experiences

While many reviews were positive, there were also negative experiences reported, particularly regarding specific staff interactions and service quality.
  • WW
    Wild West
    Sep 5, 2025
    5.0
    Always helpful. And if they don't have what you are looking for they will tell you the closest location that does.
  • TD
    tiffanie dishman
    Jul 29, 2025
    5.0
    Jackob and Jennings were very patient with me for barely knowing what I needed myself and not only helped me find what I needed but also helped me with installation and I am so very grateful. I even asked for the wrong thing at first and was easily able to return it. I'm pretty clueless when it comes to what my car needs and they did not make me feel bad or stupid about it at all! (I may have gotten the second name wrong, I'm sorry sir)
  • SJ
    Sonya Johnson
    Jul 12, 2025
    5.0
    Justin was very knowledgeable when it came to me getting the right parts for my vehicle. I would give a 100 stars if I could I would definitely recommend going to this advance auto parts.
  • AJ
    Aimee Jenkins
    Jul 10, 2025
    1.0
    So I asked Jamie K. if he could just look at my car. The a/c was blowing but not cold. Told him I changed several parts and did the freon already. He said we cant look at cars A/Cs. If we was to get caught it would be a 10,000$ fine. I told him I'm not asking u to mess with the freon. He said NO! This place sucks! Their lazy and way more expensive then Auto Zone. The Auto Zone but Walmart in Conover is fabulous!!! There's a young man there named Janson and he has no problem looking at things even if he doesn't know about it. He tries! The prices are better too. The one part I needed was 11.99 at Auto Zone and 23.99 at advanced. Bottom line stay away from advanced Auto! All of them!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*