Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 711 Conover Blvd W in Conover offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Feedback highlights a mix of helpful and unhelpful staff experiences, with some employees praised for their knowledge and willingness to assist, while others were criticized for lack of effort and professionalism.
Product Availability
Customers generally found that the store had a good selection of automotive products and were often able to find what they needed.
Pricing
Reviews indicate that some customers found prices to be higher compared to competitors, leading to dissatisfaction.
Warranty Issues
Several customers expressed frustration over warranty claims not being honored, impacting their trust in the store.
CM
Carlos Morales
Dec 3, 2025
1.0
I stopped by this Advance Auto Parts to exchange the oil I purchased at another location. I brought a photo of the original receipt since the paper copy was lost. The barcode wasn’t visible, and instead of showing any initiative or effort, the staff immediately told me there was “nothing they could do.”
I called the original store myself, and within seconds they provided an internal verification code that this location could have used to confirm the purchase. A simple one-minute call that the employees here never bothered to make. Their refusal wasn’t about policy — it was about effort.
As someone who travels full-time and depends on reliable customer support, the lack of willingness to help was extremely disappointing. Another Advance Auto location solved the issue instantly, proving the problem here was not the system, but the attitude.
This was an unnecessary and avoidable experience, and it significantly affects my trust in this store.
WW
Wild West
Sep 5, 2025
5.0
Always helpful. And if they don't have what you are looking for they will tell you the closest location that does.
TD
tiffanie dishman
Jul 29, 2025
5.0
Jackob and Jennings were very patient with me for barely knowing what I needed myself and not only helped me find what I needed but also helped me with installation and I am so very grateful. I even asked for the wrong thing at first and was easily able to return it. I'm pretty clueless when it comes to what my car needs and they did not make me feel bad or stupid about it at all! (I may have gotten the second name wrong, I'm sorry sir)
TT
TMC
Feb 20, 2025
5.0
Fair prices friendly people
JT
JONATHAN TEAGUE
Mar 22, 2019
5.0
If they don't have what you are looking for they can order it!!!😀
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Can Advance Auto Parts install my car battery?
Yes, Advance Auto Parts offers free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, they provide free recycling for used motor oil. Exclusions may apply.
Can a Team Member check or charge my car battery at Advance Auto Parts?
Team Members can test your battery's health but cannot charge it. They do sell replacement batteries and install new ones for free with purchase. Exclusions may apply.
What discounts does Advance Auto Parts offer?
They offer a 10% military discount for active duty and veteran service members.
What services are available regarding car batteries at Advance Auto Parts?
They offer free battery testing, installation with purchase, and free recycling of batteries even if not purchased at their store.
What are the store hours for Advance Auto Parts at 711 Conover Blvd W?
Monday through Saturday: 07:30 AM to 9:00 PM; Sunday: 09:00 AM to 8:00 PM.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there nearby places where I can grab a meal before or after visiting Advance Auto Parts?
Yes, nearby eateries include McDonald's, Saigon Garden (Vietnamese and Asian cuisine), El Paso Mexican Restaurant, Hardee's, Sonic Drive-In, Papa John's Pizza, KFC, Mulan Chinese Gourmet, and Tosaka (Japanese and Chinese cuisine).
Is there a nearby location where I can get an oil change near Advance Auto Parts?
Yes, Valvoline Instant Oil Change is located nearby for convenient automotive oil change and repair services.
What nearby services can assist with automotive repairs or towing near Advance Auto Parts?
Butch's Service Center offers automotive repair, towing services, and tire dealer and repair services near Advance Auto Parts.