Brand Certified
Valvoline Instant Oil Change
4.0(617 reviews)
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Business Details
8505 Pit Stop Court, Concord, NC
28027, United States
Certified by Valvoline Instant Oil Change • Mar 01, 2026
(704) 826-3362
Certified by Valvoline Instant Oil Change • Mar 01, 2026
https://store.vioc.com/nc/concord/8505-pit-stop-court
Certified by Valvoline Instant Oil Change • Mar 01, 2026
About
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Concord.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Hours
Certified by Valvoline Instant Oil Change • Mar 01, 2026
Reviews
4.0
617 reviews
5 stars
409
4 stars
55
3 stars
24
2 stars
23
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and teamwork.
Service Quality
While some customers reported quick and efficient service, others experienced issues with incomplete or incorrect work, leading to dissatisfaction.
Upselling Concerns
Several reviews mentioned aggressive upselling tactics for unnecessary services or products, causing frustration among customers.
Management Issues
There were multiple complaints regarding unprofessional behavior from management, including rudeness and lack of accountability for service errors.
Inconsistency
Customers noted a lack of consistency in service quality, with some visits being satisfactory while others resulted in significant issues.
- JEJada EllisFeb 24, 20264.0The workers there who serviced my car were kind, patient and knowledgeable. They got my car serviced at a good time. The workers did a great job with explaining what they were doing. They didn't pressure me to buy anything which was nice. Will come again for my next oil change.
- KTKatie TurullFeb 21, 20265.0My visit to this location was awesome, strong leadership and guidance along side professional communication with management. The service alongside with attitude was met with respect and kindness from beginning to end. Thank you to the service team kash, Brian and Jamare for your professional service.
- MRMarvin RossFeb 19, 20265.0My experience at this location was exceptional. The tech who helped me was informative and polite. There should be more locations like this. He and the team with him were very professional and helpful.
- SCSheryl CampbellFeb 16, 20265.0The staff...all the staff, was friendly, communicative, professional and treated me in a very courteous manner. I have not been there in quite some time, but I will definitely be back for my regular oil changes and anything else regarding my automotive needs that Valvoline takes care of. Thank you again for your services. Keep up the good work.
- G1GurtMe420 100Feb 16, 20265.0Brian was very nice and informative. All the guys were moving fast and trying to make sure things were done properly. They were all communicating loud and responding to each other...it was like a well oiled machine. I was in and out in no time! Will definitely be returning
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