Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Concord.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
585 reviews
5 stars
381
4 stars
53
3 stars
23
2 stars
22
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers appreciated the quick service, often completing oil changes and inspections in under 20 minutes.
Customer Service
While some reviews praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from management.
Quality of Work
Several customers experienced issues with the quality of service, including improper installation of parts and failure to perform necessary checks, leading to further car problems.
Upselling Practices
Customers expressed frustration over perceived upselling tactics, particularly regarding unnecessary inspections and replacements.
Management Issues
Multiple reviews highlighted poor management practices, including lack of accountability for mistakes and inadequate customer service responses.
- DDDenise Davis6 days ago1.0NEVERRRRRRR BRING your Car here to get serviced. My boyfriend brought my car up for a standard oil change in which one they never checked the oil to see if it was even due for an oil change 2 I have pictures of the man sucking all the good oil out my car, and then proceeding to still charge us another hundred dollars for the oil change.. When looking on the receipt for the person‘s name, they never logged their name in, but they put their manager‘s name. Be mindful of scams because this place definitely takes the cake for that. Definitely never thought I would have to tell somebody to be a mechanic, but make sure that you check your oil first by yourself and get a second opinion if you ever think about coming to this place. In the photo that I provided is all of my good oil that was sucked out without a second thought.
- C9CalOFduty 9000Oct 30, 20255.0Got oil changed, new low beams, air filter for cabin and engine replacement series of diagnostics with no appointment or waiting sat in my car while they did all the work and left happy shortly after coming here is like having your own personal pit crew!
- RGRob GoodmanOct 29, 20255.0Copied the text: Fast quality service! I was about to go on a road trip and my service required light came on. I got to the store 20 minutes before closing and got an oil change, new windshield wipers, and an inspection and was out to door by time they closed at 6:30 on a Saturday evening.
- JHJessica HarrisOct 24, 20255.0Seth was super helpful and efficient. The team worked together and got me out of there in a decent time considering they were busy!
- BBbluestar4uOct 24, 20255.0It was a very professional experience
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Concord offer?
Valvoline Instant Oil Change offers quick, stay-in-your-car oil changes and a variety of preventive vehicle maintenance services including auto air conditioning service, car battery sales, vehicle inspections, and oil, lube & filter services.
Where is Valvoline Instant Oil Change located in Concord?
It is located at 8505 Pit Stop Court, Concord, NC 28027, USA.
What are the business hours for Valvoline Instant Oil Change in Concord?
Monday through Friday from 7:00 AM to 7:30 PM, Saturday from 7:30 AM to 6:30 PM, and Sunday from 8:30 AM to 5:00 PM. The location is closed on November 27 and December 25, 2025.
Does Valvoline Instant Oil Change accept credit or debit card payments?
Yes, they accept debit cards, credit cards, and mobile NFC payments.
Do I need to make an appointment for service at Valvoline Instant Oil Change in Concord?
No, appointments are not required; you can walk in anytime during business hours.
What is the contact phone number for Valvoline Instant Oil Change in Concord?
The main phone number is +1 704-826-3362 and the alternate phone number is +1 800-327-8242.
Are there convenient nearby dining options if I want to eat before or after my vehicle service?
Yes, nearby restaurants include Mayflower Seafood Restaurant, Crafty Crab Concord, The Little Dooey Barbeque and Blues, Foster's Grille, Desi District Concord, and Freddy's Frozen Custard & Steakburgers.
Are there nearby places to relax or get pampered near Valvoline Instant Oil Change in Concord?
Yes, nearby you can find Elena's Salon & Spa, VLUXE Spa, Valentino Nail Bar Concord, and Merle Norman Cosmetic Studio for beauty and spa services.
Is there a car wash or auto detailing service near Valvoline Instant Oil Change in Concord?
Yes, Autobell Car Wash is located nearby and offers car wash and auto detailing services.
What nearby healthcare facilities are available near Valvoline Instant Oil Change in Concord?
Nearby healthcare options include Oasis Dentistry, Piedmont Healthcare Urgent Care, Friendly Dental Group of Concord Mills, and Fresh Dental.