Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Concord area, turn to Safelite AutoGlass . Those in central Concord or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1000 Branchview Dr NE, Safelite AutoGlass Concord repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
567 reviews
5 stars
410
4 stars
36
3 stars
11
2 stars
17
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and helpfulness of the technicians and customer service representatives.
Efficiency
Numerous reviews highlighted the quick and convenient service, with many customers noting fast appointment scheduling and timely completion of work.
Installation Quality
While many customers were satisfied with the installation quality, there were some complaints regarding improper installations and issues with recalibration.
Communication
Customers appreciated the clear communication throughout the process, although there were some reports of poor communication in specific instances.
Pricing Issues
Several reviews mentioned unexpected charges and discrepancies between quoted and final prices, leading to dissatisfaction.
- AGArvind GuptaJan 5, 20263.0Caught up with multiple time reschedules also first time glass fixed was a another crack in glass so another schedule. Final repair was good and went fine
- PBPriscilla BurtonJan 4, 20265.0The overall service of easily handled with great services. I didn't have to wait, every thing was done professionally and promptly.
- JSjacquelyn smithDec 24, 20255.0The rep was very kind. From the initial phone call to setup the appointment to the technician who came to install the new windshield. Very prompt and courteous.
- DDDonna DelaneyDec 22, 20255.0Fast easy & I was on my way to our family holiday functions. Without delay. The staff were fantastic! My insurance agent set everything up for me. My comprehensive covered everything.
- KBKelly BostDec 17, 20255.0Safelite was very professional from the initial phone call to the tech who came to my home. He was extremely courteous and kept me informed the entire time he was here. He did have to return on another day to install due to Honda requiring a Honda windshield instead of the aftermarket that was sent out. He was on time clean and very polite when explaining to me the reason he would have to return to complete the job.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass Concord offer?
Safelite AutoGlass Concord provides auto glass installation and repair, including windshield chip and crack repair, back/rear and side glass replacement, windshield wiper replacement, power window repair, and more, all with a national lifetime warranty.
Where is Safelite AutoGlass located in Concord, NC?
The shop is located at 1000 Branchview Dr NE, Concord, NC 28025, USA.
What are the operating hours of Safelite AutoGlass Concord?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass Concord offer mobile or contact-free services?
Yes, they offer contact-free service options and mobile service to repair or replace your auto glass at your convenience.
Is it necessary to make an appointment at Safelite AutoGlass Concord?
Yes, appointments are required at this location for service.
What payment methods are accepted at Safelite AutoGlass Concord?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which languages are spoken at Safelite AutoGlass Concord?
The staff can assist you in English and Spanish.
Can I get my advanced safety systems recalibrated after windshield replacement at Safelite AutoGlass?
Yes, Safelite AutoGlass Concord will recalibrate your vehicle's advanced safety systems if needed after windshield replacement.
What nearby car-related services can I use along with Safelite AutoGlass?
Nearby you can find Ecoshine Car Wash for auto detailing and Tire Kingdom for automotive repair, making it convenient to maintain your vehicle before or after your glass service.
Are there medical or wellness facilities near Safelite AutoGlass in Concord?
Yes, nearby medical and wellness providers include Family Foot Care, Bridge to Integrated Living (psychiatrist), Best Orthodontics, and multiple primary care and specialist clinics, offering convenient options if you need health services close to your auto glass appointment.
What financial or professional services are accessible near Safelite AutoGlass Concord?
Nearby financial services include Wealth Management of the Carolinas, Family Wealth Partners, Tidewater Financial Group, and mortgage brokers like Homeowners Financial Group, useful if you're managing auto-related finances or broader financial planning.