Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Concord.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
2,038 reviews
5 stars
1,942
4 stars17
3 stars6
2 stars12
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, attentiveness, and professionalism, particularly highlighting Rebecca, Kiki, and Frankie.
Efficiency
Many reviews noted the quick service and timely completion of repairs, with several customers mentioning being in and out in under an hour.
Transparency
Customers appreciated the honest communication regarding services needed and pricing, with staff often going above and beyond to explain issues and avoid upselling unnecessary services.
Positive Experiences
Overall, the majority of reviews reflected a high level of satisfaction with the service received, with many customers expressing a desire to return and recommend the business to others.
- MDMax Dooley3 days ago5.0Made an appointment from out of town to get my son's leaking tire looked at. Turns out he needed two tires because of nails. Super easy to schedule, extremely friendly staff and quality service. Thanks for helping me keep my kid safe.
- AWAliyah Wilson4 days ago5.0I honestly love this specific location because I can always count on having good customer service and getting a good deal on any service. This time I worked with Daniel and not only was he helpful, but he also put on a movie for my son to keep him busy. This definitely the place to go for your car service needs!
- OOOdetayo OdedereJan 6, 20261.0They charged arms and legs for a simple oil change and they can't do a tire change if you have a spacer on your wheel
- NBNikki BrunsonJan 2, 20265.0I called and they got me in same day. They were able to price match which awesome! They were quick and made this experience very easy for this lady here! Josh was the person working on the car and he even answered every question I had! Go Josh! Frankie and Daniel worked that price match out for me!
- DDDiya DhananjayDec 16, 20255.0they were super helpful and tried to help me find the best price which i LOVED since i’ve definitely heard the story on how mechanics like to charge a little extra if it comes to someone who doesn’t know much about cars. I also talked to the assistant manager Mia since im super interested in learning more about cars and she was super helpful even out of just doing the service so all around great service!!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes in Concord offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension and exhaust repair, among other auto services.
Do I need an appointment for services at Mavis Tires & Brakes?
No appointment is necessary; however, it is recommended to make one for convenience. Walk-ins are also accepted for all services.
What are the store hours for Mavis Tires & Brakes in Concord?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis Tires & Brakes offers a low tire price guarantee and a 30-day price match after purchase with a competitor's price quote.
Does the Concord Mavis location provide free air for tire inflation?
Yes, most Mavis locations, including Concord, have free tire air stations to check and fill tire pressure at no cost.
Can I wait inside the store while my car is serviced at Mavis Tires & Brakes?
Yes, you can wait inside or outside. Locations have waiting areas with televisions and free Wi-Fi.
What payment options are accepted at Mavis Tires & Brakes in Concord?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment methods.
Is there a nearby gym if I want to work out while waiting for my service?
Yes, 9Round Fitness and Speedway Jazzclt gyms are nearby, so you can exercise while your car is being serviced.
Where can I grab a meal or snack near Mavis Tires & Brakes in Concord?
Nearby eateries include Taco Bell, Parkway House Family Restaurant, The Chef Restaurant, and Papa Johns Pizza for fast food and dining options before or after your visit.
Are there any nearby places for beauty or relaxation near Mavis Tires & Brakes?
Yes, beauty and spa places like The Barber Crew, Deluxe Nail Spa, Knockout, CC & Company Salon, and Adana Waxing Studio are close by if you'd like to pamper yourself.