Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Concord.
Location
Hours
Reviews
4.9
714 reviews
5 stars
687
4 stars2
3 stars0
2 stars4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Deja, Matt, and James.
Service Speed
Several reviews highlighted the quick service provided, with many customers noting they were in and out in a timely manner.
Mixed Experiences
While many had positive experiences, some customers reported issues with upselling and dissatisfaction with service quality, indicating inconsistency in performance.
Professionalism
Customers appreciated the professionalism of the staff, although there were a few complaints about rudeness and unprofessional behavior from some employees.
Pricing Concerns
Some reviews mentioned that prices were perceived as high or that customers felt pressured into unnecessary services.
- MCMandy Cabrera2 days ago5.0Thank you to the guy named Nick!! Very nice and informative. Helped me out exactly with what I needed with a great attitude! Keep going with this guy☺️
- DDDjJan 5, 20265.0Very helpful, kind, and enthusiastic , addressed the problem professionally and catered to customer satisfaction. Definitely a blessing
- DHDennis HenryJan 4, 20261.0They damaged my newly refinished rim left deep gauge marks all in the back of the rim and scratched the front and lifted some of the powered coat then after damaging the rim I was told by an employee the equipment is outdated for handling certain types of rims although they had been telling management about it so if you have quality rims and don't want to risk damaging them do not go to Mavis I will seeking compensation for my damaged rim
- KCKaree CockingJan 3, 20265.0The staff and facility is fantastic! Answered all my questions regarding my brake inspection and that same service followed into my appointment. I would highly recommend Mavis Tires and Brakes in Concord, NC.
- MCMimi CemileDec 29, 20251.0The tech was unable to do my state inspection. He said I needed something repaired. They wanted me to get my struts done. Tbey just happened to be running a special.I went somewhere else and I DO NOT need struts. I went back there and the same guy this time was able to do my state Inspection. Im assuming they had faulty equipment. I had to go back to them for the inspection since they had already started it.
Frequently Asked Questions About Mavis Tires & Brakes
What services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tire sales, brakes, wheel alignment, oil changes, batteries, suspension and exhaust repair, windshield services, and state inspections (select locations).
Which tire brands are available at Mavis Tires & Brakes in Concord?
They carry a wide selection of top brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more.
What are the store hours for Mavis Tires & Brakes in Concord?
The store is open Monday through Wednesday and Friday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Are there any holidays when Mavis Tires & Brakes is closed?
Yes, the store is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Where is Mavis Tires & Brakes located in Concord?
It is located at 8590 Concord Mills Blvd, Concord, NC 28027, USA.
How can I make an appointment at Mavis Tires & Brakes?
You can make a reservation online via their website at https://www.mavis.com or by calling their main phone number +1 980-866-4782.
What nearby automotive service options are available around Mavis Tires & Brakes?
Nearby automotive services include Goodyear Auto Service, Valvoline Instant Oil Change, Firestone Complete Auto Care, and Autobell Car Wash for oil changes, tire services, and car washes.
Are there dining options near Mavis Tires & Brakes for customers waiting for service?
Yes, customers can visit Freddy's Frozen Custard & Steakburgers, Biryani Pot Indian Restaurant, Crafty Crab Concord, Burger King, or Sakura Sushi for a variety of dining choices nearby.
What nearby attractions or stores can be visited along with a service appointment?
Nearby attractions and stores include the Concord Mills shopping center with stores like Mattress Warehouse and The Original Mattress Factory, as well as entertainment options like The Mighty Meeple.
Is public transit or rideshare an option to reach Mavis Tires & Brakes in Concord?
While specific transit stops are not listed, Mavis Tires & Brakes supports ride services including Uber, helpful for customers needing transportation to and from the shop.