Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Concord.
Details
- Requires appointmentNot available
- RestroomAvailable
Location
Hours
Reviews
4.7
1,555 reviews
5 stars
1,406
4 stars
42
3 stars20
2 stars9
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Evan and the staff received numerous praises for their helpfulness, professionalism, and transparency in service.
Efficiency
Many customers noted quick service times, with several experiences highlighting fast turnaround for repairs and tire services.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including long wait times and perceived upselling tactics.
Knowledgeable Staff
Customers appreciated the staff's knowledge and ability to explain issues clearly, particularly highlighting Evan's expertise.
Pricing Concerns
Some reviews mentioned issues with pricing, including perceived overcharging and hidden fees, particularly for women customers.
- SPStop the panic5 days ago5.0Evan has taken care of all my needs every single time i am here. Extremely proficient and professional and knowledgeable as well. I always trust his input and will continue to do business here at mavis !
- LLLamontNov 15, 20255.0⭐️⭐️⭐️⭐️⭐️ Review for Evan at Mavis Tire & Brake Came in for a leaking tire, and Evan took great care of me. He checked every option, walked me through it, and even helped switch me back to my factory rims free of charge when the first fix wasn’t possible. Top-tier service. Mavis — thank you for having someone like Evan on your team.
- JTJoelle TrecoNov 14, 20255.0Absolutely so impressed with the amazing customer service I received here! Evan was so knowledgeable and incredibly helpful! I recommend this location to anyone! Thank you Evan!!
- BSBarbara SellersOct 27, 20253.0Why do they always refer a brake flush to every customer? It's a scam! The only time the brakes need bled is when your brakes get changed and that's included or there's a leak. It's a shame if customers actually fall for this...
- SWSheila WoodOct 25, 20255.0Evan and Tyler did things the right way on my tire. Previous business didn't get my tire sealed correctly nor did they let me know about my rim being corroted. These guys at Mavis informed me of what was going on and issues with my rim. Thank you very much. I would definitely recommend.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes in Concord offer?
Mavis Tires & Brakes offers tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
Do I need an appointment to get services done at Mavis Tires & Brakes?
No appointment is necessary; Mavis accepts walk-ins for all services, though appointments are recommended for brake inspections.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and also guarantee the price for 30 days after purchase.
Can I wait at Mavis Tires & Brakes while my car is being serviced?
Yes, all locations have waiting areas with TV and free Wi-Fi, and you may wait inside or outside while your work is done.
What payment options are accepted at Mavis Tires & Brakes in Concord?
They accept AMERICAN EXPRESS, CASH, CHECK, DISCOVER, FINANCING, MASTERCARD, and VISA.
What are the operating hours for Mavis Tires & Brakes in Concord?
Hours are Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Are there any nearby automotive repair shops around Mavis Tires & Brakes in Concord?
Yes, nearby places include Griffin Brothers Tires, Wheels & Auto Repair and Purser Central Rewinding.
If I need a bite to eat near Mavis Tires & Brakes, what nearby restaurants are available?
You can visit nearby Sun Sing Express Chinese Food or The Smoke Pit barbecue restaurant after your service appointment.
Where can I do laundry while waiting near Mavis Tires & Brakes?
Coin Laundry is a laundromat close to Mavis Tires & Brakes for your convenience.
Are there any nearby stores for shopping or supplies near Mavis Tires & Brakes in Concord?
Nearby shopping centers include Northern Plaza for hardware and Northern Tool + Equipment for tools and tire-related products.