Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Concord.
Details
- Requires appointmentNot available
- RestroomAvailable
Location
Hours
Reviews
4.7
1,580 reviews
5 stars
1,428
4 stars
43
3 stars20
2 stars9
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Evan received numerous accolades for his exceptional customer service, with many customers expressing appreciation for his attentiveness and professionalism.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers frequently mentioning fast turnaround times for repairs.
Mixed Experiences
While many customers praised the service, there were notable complaints regarding overcharging and unsatisfactory repairs, indicating inconsistency in service quality.
Teamwork
Customers appreciated the teamwork displayed by the staff, especially during busy times, with several mentions of staff going above and beyond to assist.
- PVPamela Vines2 days ago1.0Asked for someone to put air in one tire. Waited and waited. No one came out. The one at hwy 29/Pitts School Rd has much better service.
- RORon Ohnmacht3 days ago5.0Fast speedy service, with honest advice. Got a rear brake job and the price was right and service was exceptional.
- DCDestine CannadyDec 26, 20255.0This Mavis location has great customer service. My vehicle’s lug nuts were swollen, and other places I visited could not get them off. Mavis was able to remove and replace them without any issues. I highly recommend checking them out—quality service all around. HUGE shout-out to Evan for helping me this morning! His kindness and genuine thoughtfulness meant more than he knows. 🙌 I truly appreciate it. Thanks 😁 EVAN. Even with the internet outage, the team still managed to take care of everyone. The store manager took the initiative to go to a nearby sister location (Concord Parkway South) to obtain pricing quotes for customers whose vehicles were being serviced. Another HUGE shout-out to the entire team at the Concord Parkway North & South locations 👏🏽. Excellent job and outstanding teamwork! 😁 💚💙🩵💛 GO MAVIS ! 💛🩵💙💚
- SPShanita PoindexterDec 23, 20255.0Evan at this location is amazing. I would recommend this place to anyone! If you want a trustworthy place to get your car repairs and tires definitely come here.
- CBCurtis BailesDec 10, 20251.0Long time Mavis customer. Bought all my tires and stuff from here for the past ten years. This last time was not a good experience. Had a popping sound when I turned at slow speeds. They told me it was tie rods that needed replaced. Also said I needed new power steering fluid. 1700$ later the issue didn’t get fixed and I also had to bleed all the air out of my power steering system. They didn’t even put the plastic covers back on my steering system. Save yourself time, and money. 1700$ mistake I won’t be making again.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes in Concord offer?
Mavis Tires & Brakes offers tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
Do I need an appointment to get services done at Mavis Tires & Brakes?
No appointment is necessary; Mavis accepts walk-ins for all services, though appointments are recommended for brake inspections.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, they have a low tire price guarantee and also guarantee the price for 30 days after purchase.
Can I wait at Mavis Tires & Brakes while my car is being serviced?
Yes, all locations have waiting areas with TV and free Wi-Fi, and you may wait inside or outside while your work is done.
What payment options are accepted at Mavis Tires & Brakes in Concord?
They accept AMERICAN EXPRESS, CASH, CHECK, DISCOVER, FINANCING, MASTERCARD, and VISA.
What are the operating hours for Mavis Tires & Brakes in Concord?
Hours are Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM.
Are there any nearby automotive repair shops around Mavis Tires & Brakes in Concord?
Yes, nearby places include Griffin Brothers Tires, Wheels & Auto Repair and Purser Central Rewinding.
If I need a bite to eat near Mavis Tires & Brakes, what nearby restaurants are available?
You can visit nearby Sun Sing Express Chinese Food or The Smoke Pit barbecue restaurant after your service appointment.
Where can I do laundry while waiting near Mavis Tires & Brakes?
Coin Laundry is a laundromat close to Mavis Tires & Brakes for your convenience.
Are there any nearby stores for shopping or supplies near Mavis Tires & Brakes in Concord?
Nearby shopping centers include Northern Plaza for hardware and Northern Tool + Equipment for tools and tire-related products.