Mavis Tires & Brakes

4.8
757 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Concord.

Location

Mavis Tires & Brakes
189 George W Liles Parkway, Concord, NC
28027, United States

Hours

Reviews

4.8
757 reviews
5 stars
703
4 stars
10
3 stars
5
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

James and Rob received numerous praises for their exceptional customer service, being described as friendly, knowledgeable, and helpful.

Professionalism

Many customers noted the professionalism of the staff, particularly James, who was commended for his thorough explanations and willingness to assist.

Efficiency

Customers appreciated the quick service, with many reporting fast turnaround times for tire repairs and other services.

Knowledgeable Staff

The staff, especially James and Rob, were frequently recognized for their expertise and ability to provide clear information about vehicle needs.

Positive Atmosphere

The overall atmosphere of the location was described as welcoming and friendly, contributing to a positive customer experience.
  • DB
    Daniel Blair
    4 days ago
    5.0
    Rob got me in super easy. I was in and out within an hour of calling him. Very polite, very professional. I will be referring him to all my friends and family!
  • CB
    Christina Bougas
    Nov 16, 2025
    5.0
    I had an amazing experience with James. I came in with a buble on my tire and he went over all of my options. I thought I knew what I wanted, but James explained what I needed to be safe on the road. I couldn't believe it. He was really looking out for me. Thanks Mavis and James. I appreciate you and what you do.
  • GJ
    Gregory Johnson
    Nov 13, 2025
    5.0
    Came in to the shop and JAMES at the front desk walked me through everything I need fixed and gave me the knowledge I needed to get my repair done there. AMAZING customer service
  • JF
    Jasey Freeze
    Nov 11, 2025
    5.0
    Excellent Service from James at Mavis Brakes! Great experience at Mavis thanks to James. After going somewhere else and having them tell me everything looked fine I came to Mavis. I explained the problem I was having to James. He let me know they could take care of it no problem. James made sure my car was taken care of properly and made sure to explain exactly what the issue was, How they found it and how they would fix it. James provided great customer service.
  • ME
    MelissaGabbyVicki Engelskirchen
    Nov 10, 2025
    5.0
    Called in & was told I could walk in & get taken care of right away. James was very helpful respectful & kind. He was able to save me some $ since I was getting all 4 new tires with the extended warranty. I am a repeat customer & am always happy with my service.

Frequently Asked Questions About Mavis Tires & Brakes

What kind of services does Mavis Tires & Brakes offer?

Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more vehicle maintenance services.

What are the business hours of Mavis Tires & Brakes in Concord?

Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.