Goodyear Auto Service

3.6
183 reviews
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Business Details

6071 Bayfield Parkway, Concord, NC
28027-7597, United States
(704) 783-0944
https://www.goodyearautoservice.com/en-US/shop/NC/Concord/000902385-28027-7597
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About

Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
6071 Bayfield Parkway, Concord, NC
28027-7597, United States

Hours

Reviews

3.6
183 reviews
5 stars
102
4 stars
15
3 stars
10
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.

Pricing Issues

Several reviews mention concerns about overcharging and unexpected fees, leading to dissatisfaction among customers.

Service Quality

While some customers appreciate the quick and efficient service, others report dissatisfaction with diagnostics and repairs, feeling that unnecessary services were recommended.

Management

Recent changes in management have received mixed reviews, with some praising new managers for improved service while others criticize existing management for poor customer interactions.
  • AJ
    Alex jerome
    Dec 26, 2025
    1.0
    Took a vehicle into the shop to diagnose an air to fuel issue. Yes they found a possible tiny portion of a problem which was a frayed wire. They gave the vehicle back without test driving to ensure the problem was actually fixed. I could tell in the parking lot that the vehicle was still running rough and almost stalling. I had to take the vehicle to another shop that actually found the issue being a leaky intake manifold gasket. They held the chip on their shoulder that they fixed the issue but they weren’t even close. If you don’t know anything about vehicles I wouldn’t take your business here.
  • MV
    Marcelo Verdi
    Nov 11, 2025
    4.0
    Very fast
  • GP
    Garrett Poe
    Nov 1, 2025
    2.0
    I took my vehicle in for a simple inspection and from the moment I arrived they were trying to “sell” me on everything. After declining everything other than what I needed I noticed I was charged a fee for window tint that I did not have. The car is completely stock and I have never been charged this fee anywhere else while getting an inspection. The service writer argued with me as I did not know anything and insisted on this charge. I will no longer be using this store for future business.
  • JJ
    John
    Oct 31, 2025
    1.0
    I got new tires from this shop and since then I have had nothing but issues. I am at a discount tire only a few months after replacing all 4! Kicker? Half the cost this scam shop charged me. The tires I was sold had been discontinued and were over three years old manufactured date. Do not waste your time at this “shop”
  • LE
    Lynn Edwards
    Oct 17, 2025
    5.0
    Scheduled auto inspection and service was friendly and efficient. Will definitely use again in the future.
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Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service in Concord offer?

Goodyear Auto Service in Concord provides full-service tire sales and automotive repair, including oil changes and mechanical services.

What are the operating hours for Goodyear Auto Service in Concord?

They are open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary, with some days closed and some open from 8:00 AM to 5:00 PM.