Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Sales Practices
Several reviews mention aggressive upselling tactics and unexpected charges, leading to customer dissatisfaction and feelings of being taken advantage of.
Service Efficiency
Customers noted both quick service and significant delays, with some expressing frustration over long wait times and mismanaged appointments.
Management
The quality of management appears inconsistent, with some praising new management for improvements while others report negative experiences with existing managers.
Pricing Concerns
Many reviews highlight issues with perceived overpricing and unexpected charges, leading to a lack of trust in the service provided.