Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Concord, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Speedway location today.
Location
Hours
Reviews
3.9
551 reviews
5 stars
339
4 stars
59
3 stars
29
2 stars
19
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individual employees who provided exceptional service.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including customers arriving to find no vehicles available despite having confirmed bookings.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers receiving cars that were not properly cleaned or had mechanical issues.
Overall Experience
While many customers reported positive experiences, there were notable complaints about poor communication and unprofessional behavior from staff, leading to dissatisfaction.
- MSMarisdeisy sabino4 days ago5.0Amazing customer service! Malcom was so kind and helpful throughout my return process and ensured smooth and speedy process! Would recommend this location specifically!
- JLJeremy LJan 2, 20265.0Amazing customer service! Had the vehicle we reserved ready for pickup when I arrived. The employee, I think he said his name was Jonah, was great! Accommodated our return and made it one of the best rental experiences I’ve had (and I travel and rent cars all over the country).
- S1Sparrow 13Jan 2, 20265.0Very friendly and accommodating personnel. I had to wait a little while for the vehicle requested, but they went above and beyond to accommodate me. It is a very busy location, but the staff does a great job keeping focused and calm through it all. I will continue to do business with them.
- JKJay KaronDec 28, 20255.0Mr. Brandon is very professional and patient! We came here to have a driver added, he was very helpful and worked smart.
- MJMaryam JannahDec 24, 20255.0Noah was absolutely fantastic. Thank you so much for treating me with such respect and kindness.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Concord offer?
Enterprise Rent-A-Car in Concord offers a wide range of vehicles including cars, vans, and luxury rentals, along with flexible rental options and airport pick-up service.
Where is the Enterprise Rent-A-Car location in Concord, NC?
The Enterprise Rent-A-Car office is located at 7704 Sossamon Ln NW, Concord, NC 28027.
What are the operating hours for Enterprise Rent-A-Car in Concord?
They are open Monday through Friday from 8 AM to 6 PM, Saturday from 8 AM to 12 PM, and Sunday from 12 PM to 4 PM.
How can I make a reservation with Enterprise Rent-A-Car in Concord?
Reservations can be made online at their website or through their reservation URL at https://www.enterprise.com/en/car-rental-locations/us/nc/concord-speedway-531a.html?mcid=yext:245709.
What payment options are accepted at Enterprise Rent-A-Car in Concord?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Concord offer any special discounts?
Yes, they offer discounts for active military personnel.
What nearby dining options are available close to Enterprise Rent-A-Car in Concord?
Nearby dining includes Tsunami Japanese Steakhouse and Sushi Bar, Cinco De Mayo Mexican Grill, Iron Thunder Saloon, Wendy's, Subway, and Mai Thai II.
Are there nearby accommodations near Enterprise Rent-A-Car in Concord?
Yes, accommodations nearby include Great Wolf Resort, Great Wolf Lodge-The Carolinas, HomeTowne Studios and Suites Charlotte - Concord, and Suburban Extended Stay.
Where can I get my motorcycle serviced or purchased near Enterprise Rent-A-Car?
Speedway Harley-Davidson, nearby, offers motorcycle sales and repairs.
What are some nearby specialty shops and leisure options near Enterprise Rent-A-Car in Concord?
Nearby specialty shops include Kure CBD & Vape and Catawba Puff N Play Smoke Shop. Leisure options include Backyard Leisure for pool supplies, and martial arts clubs like ATA Karate and Charlotte Shaolin Kung Fu.