Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Concord, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cabarrus & Concord Pkwy. location today.
Location
Hours
Reviews
4.1
680 reviews
5 stars
465
4 stars
57
3 stars
25
2 stars
23
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Jessica, received high praise for their exceptional customer service, going above and beyond to assist customers.
Efficiency
Many customers noted the quick and efficient process for picking up and returning vehicles, with minimal wait times.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including reservations not being honored and customers being left without a car.
Staff Professionalism
The professionalism and friendliness of the staff were frequently mentioned, contributing to a positive rental experience.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding poor service and communication issues.
- ASAnkit Singh2 days ago3.0The car was not clean to my satisfaction. It had hair, dusty surfaces and carpets.
- FFFrank Ferris5 days ago5.0I rented a vehicle from this location. Great to deal with. Smooth visit.
- BTBarbara ThompsonDec 12, 20255.0I have to give Manager Mr Nick and the female associate 5 Biggg stars because they handled my enterprise policy disappoint very well (10:45 am Wednesday 12/10/25 the key faub wasn't detected and car wouldn't start consult owners manual it said not physically in car, not my issue but a enterprise one for sure, I was transferred to roadside assistance and told I would be charged $55 🚫 not good....no one knew how to help me (take the faub and place on the start button they said)...crazy) BUT the grace of GOD said to touch the faub against the steering column where a normal key would fit I did then the TAOS 🛞 turned on ...🙏🏼💯 It was 11:10am car had to be ⛽ gas and back 12 noon or I would be charged another day....made it to enterprise upset but explained the situation and how this know issue should of be stated to me etc ..with no other customers dealing with it...however Mr Nick went above and beyond to alleviate and to compensate showing exemplary compassion for my time and headache providing the very best customer service I will return because this kind of courtesy makes the world go round because life will happen ....
- JDJerry DriverDec 11, 20255.0Great Customer Support!!! Great Attitudes!!! Attention to details!!!….Great Teamwork!!!
- EBElizabeth BowersDec 6, 20255.0Very good place to go rent a car from they worked with me 4 weeks til I could fine my own car due to me hitting a deer and totally mine car I had nothing and had to work fast to fine something and they patiently worked with very grateful for them.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Concord, NC offer?
Enterprise Rent-A-Car in Concord offers a wide range of vehicles including cars, vans, and luxury rental options to suit your needs.
Where is the Enterprise Rent-A-Car located in Concord, NC?
The Enterprise Rent-A-Car is located at 256 Concord Pkwy S, Concord, NC 28027.
What are the business hours for Enterprise Rent-A-Car in Concord?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Concord accept cash payments?
Yes, Enterprise accepts various payment options including cash, American Express, Visa, MasterCard, Discover, and checks.
How can I make a reservation at Enterprise Rent-A-Car in Concord?
You can reserve your rental car online through their website or visit http://enterprise.com/reserve for easy booking.
Are there discounts available for active military personnel at Enterprise Rent-A-Car in Concord?
Yes, Enterprise Rent-A-Car offers discounts for active military members at this location.
Is Enterprise Rent-A-Car in Concord owned by a woman?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What nearby dining options are available near Enterprise Rent-A-Car in Concord?
Nearby dining options include Taco Bell / KFC, Burger King, Subway, Mochica Chicken, and La Michoacana Paleteria y Neveria for a variety of fast food and Latin American cuisines.
Are there any nearby automotive services close to Enterprise Rent-A-Car?
Yes, nearby automotive services include Precision Tune Auto Care for repairs, Honda Powersports Dealer, Can-Am Spyder, and Indian Motorcycle Concord for vehicle sales and service.
What nearby landmarks or community places are near Enterprise Rent-A-Car that customers might visit?
Customers might visit nearby places such as the 3sixty5 Church, First Assembly Living Concord retirement home, or Intune School of the Arts before or after renting a vehicle.