Enterprise Rent-A-Car

4.1
680 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Concord, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cabarrus & Concord Pkwy. location today.

Location

Enterprise Rent-A-Car
256 Concord Pkwy S, Concord, NC
28027, United States

Hours

Reviews

4.1
680 reviews
5 stars
465
4 stars
57
3 stars
25
2 stars
23
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Jessica, received high praise for their exceptional customer service, going above and beyond to assist customers.

Efficiency

Many customers noted the quick and efficient process for picking up and returning vehicles, with minimal wait times.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including reservations not being honored and customers being left without a car.

Staff Professionalism

The professionalism and friendliness of the staff were frequently mentioned, contributing to a positive rental experience.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding poor service and communication issues.
  • AS
    Ankit Singh
    2 days ago
    3.0
    The car was not clean to my satisfaction. It had hair, dusty surfaces and carpets.
  • FF
    Frank Ferris
    5 days ago
    5.0
    I rented a vehicle from this location. Great to deal with. Smooth visit.
  • BT
    Barbara Thompson
    Dec 12, 2025
    5.0
    I have to give Manager Mr Nick and the female associate 5 Biggg stars because they handled my enterprise policy disappoint very well (10:45 am Wednesday 12/10/25 the key faub wasn't detected and car wouldn't start consult owners manual it said not physically in car, not my issue but a enterprise one for sure, I was transferred to roadside assistance and told I would be charged $55 🚫 not good....no one knew how to help me (take the faub and place on the start button they said)...crazy) BUT the grace of GOD said to touch the faub against the steering column where a normal key would fit I did then the TAOS πŸ›ž turned on ...πŸ™πŸΌπŸ’― It was 11:10am car had to be β›½ gas and back 12 noon or I would be charged another day....made it to enterprise upset but explained the situation and how this know issue should of be stated to me etc ..with no other customers dealing with it...however Mr Nick went above and beyond to alleviate and to compensate showing exemplary compassion for my time and headache providing the very best customer service I will return because this kind of courtesy makes the world go round because life will happen ....
  • JD
    Jerry Driver
    Dec 11, 2025
    5.0
    Great Customer Support!!! Great Attitudes!!! Attention to details!!!….Great Teamwork!!!
  • EB
    Elizabeth Bowers
    Dec 6, 2025
    5.0
    Very good place to go rent a car from they worked with me 4 weeks til I could fine my own car due to me hitting a deer and totally mine car I had nothing and had to work fast to fine something and they patiently worked with very grateful for them.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Concord, NC offer?

Enterprise Rent-A-Car in Concord offers a wide range of vehicles including cars, vans, and luxury rental options to suit your needs.

Where is the Enterprise Rent-A-Car located in Concord, NC?

The Enterprise Rent-A-Car is located at 256 Concord Pkwy S, Concord, NC 28027.