Enterprise Rent-A-Car

4.1
672 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Concord, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cabarrus & Concord Pkwy. location today.

Location

Enterprise Rent-A-Car
256 Concord Pkwy S, Concord, NC
28027, United States

Hours

Reviews

4.1
672 reviews
5 stars
459
4 stars
57
3 stars
24
2 stars
23
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Jessica, received high praise for their professionalism, friendliness, and willingness to go above and beyond to assist customers.

Efficiency

Many customers noted quick and smooth processes for both pick-up and drop-off, with minimal wait times reported.

Reservation Issues

Several reviews highlighted problems with vehicle availability despite reservations, leading to frustration among customers.

Positive Atmosphere

The overall atmosphere of the location was described as welcoming and cheerful, contributing to a pleasant rental experience.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service and mismanagement, particularly regarding reservations.
  • MS
    Mary Sanders
    Nov 14, 2025
    5.0
    All staff and managers are very professional and on point iwith ensuring excellence at this location from signing the agreement to returning the vehicle. The vehicle I rented was super clean, both inside and out. Highly recommend this store. 👌 Mary
  • BR
    Brenda Reeder
    Nov 11, 2025
    5.0
    Best place to get a great rental car, staff are very friendly and polite. They work with you to get you the type of vehicle you need
  • VD
    Vivian Damiani
    Oct 29, 2025
    5.0
    I recently rented an suv, and I had a fantastic experience. A big thank you to Jessica,The brsnch mng, who was incredibly helpful and professional .She made the entire process so smoth,from explaining the rental agreement to help me choose the right vehicle for my trip.
  • CC
    Carie
    Oct 29, 2025
    5.0
    First of all, Jessica is DA GOAT!! I originally had a small issue and without any hesitation, Jessica got me situated. To my surprise, Ken pulled a 😳big boi Expedition around and it looked so humungous- even though that’s what I requested, he saw my reaction and he said “Don’t worry you got this!”. I am an Enterprise girlie, and this has been, by far, the BEST experience!!!! The vehicle was ready for me to go as soon as I got there- didn’t have to wait except to complete my part. Jessica was such a pleasure and delight to work with, very confident in her knowledge! I feel like a raise should be going out soon for an amazing Branch Manager!!! Also, my water bottle fell under the vehicle I was returning as I was carrying my things in, and Mike helped get it for my daughter Lex. GREAT EMPLOYEES-Jessica, Ken, & Mike!! I recommend this location 200 out of 10 Thanks again yall! 💜 BTW, I didn’t want to give the keys back 😂
  • AC
    Alexis Clark
    Oct 27, 2025
    5.0
    Jessica, Ken and Mike were amazing with our rental today! They were very accommodating and our experience felt very personable and relaxing. Jessica was very helpful and efficient with our drop off and pick up. We will be renting again with this location! Thank you!😁

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Concord, NC offer?

Enterprise Rent-A-Car in Concord offers a wide range of vehicles including cars, vans, and luxury rental options to suit your needs.

Where is the Enterprise Rent-A-Car located in Concord, NC?

The Enterprise Rent-A-Car is located at 256 Concord Pkwy S, Concord, NC 28027.