Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Concord, NC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cabarrus & Concord Pkwy. location today.
Location
Hours
Reviews
4.1
672 reviews
5 stars
459
4 stars
57
3 stars
24
2 stars
23
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Jessica, received high praise for their professionalism, friendliness, and willingness to go above and beyond to assist customers.
Efficiency
Many customers noted quick and smooth processes for both pick-up and drop-off, with minimal wait times reported.
Reservation Issues
Several reviews highlighted problems with vehicle availability despite reservations, leading to frustration among customers.
Positive Atmosphere
The overall atmosphere of the location was described as welcoming and cheerful, contributing to a pleasant rental experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor service and mismanagement, particularly regarding reservations.
- MSMary SandersNov 14, 20255.0All staff and managers are very professional and on point iwith ensuring excellence at this location from signing the agreement to returning the vehicle. The vehicle I rented was super clean, both inside and out. Highly recommend this store. 👌 Mary
- BRBrenda ReederNov 11, 20255.0Best place to get a great rental car, staff are very friendly and polite. They work with you to get you the type of vehicle you need
- VDVivian DamianiOct 29, 20255.0I recently rented an suv, and I had a fantastic experience. A big thank you to Jessica,The brsnch mng, who was incredibly helpful and professional .She made the entire process so smoth,from explaining the rental agreement to help me choose the right vehicle for my trip.
- CCCarieOct 29, 20255.0First of all, Jessica is DA GOAT!! I originally had a small issue and without any hesitation, Jessica got me situated. To my surprise, Ken pulled a 😳big boi Expedition around and it looked so humungous- even though that’s what I requested, he saw my reaction and he said “Don’t worry you got this!”. I am an Enterprise girlie, and this has been, by far, the BEST experience!!!! The vehicle was ready for me to go as soon as I got there- didn’t have to wait except to complete my part. Jessica was such a pleasure and delight to work with, very confident in her knowledge! I feel like a raise should be going out soon for an amazing Branch Manager!!! Also, my water bottle fell under the vehicle I was returning as I was carrying my things in, and Mike helped get it for my daughter Lex. GREAT EMPLOYEES-Jessica, Ken, & Mike!! I recommend this location 200 out of 10 Thanks again yall! 💜 BTW, I didn’t want to give the keys back 😂
- ACAlexis ClarkOct 27, 20255.0Jessica, Ken and Mike were amazing with our rental today! They were very accommodating and our experience felt very personable and relaxing. Jessica was very helpful and efficient with our drop off and pick up. We will be renting again with this location! Thank you!😁
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Concord, NC offer?
Enterprise Rent-A-Car in Concord offers a wide range of vehicles including cars, vans, and luxury rental options to suit your needs.
Where is the Enterprise Rent-A-Car located in Concord, NC?
The Enterprise Rent-A-Car is located at 256 Concord Pkwy S, Concord, NC 28027.
What are the business hours for Enterprise Rent-A-Car in Concord?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Concord accept cash payments?
Yes, Enterprise accepts various payment options including cash, American Express, Visa, MasterCard, Discover, and checks.
How can I make a reservation at Enterprise Rent-A-Car in Concord?
You can reserve your rental car online through their website or visit http://enterprise.com/reserve for easy booking.
Are there discounts available for active military personnel at Enterprise Rent-A-Car in Concord?
Yes, Enterprise Rent-A-Car offers discounts for active military members at this location.
Is Enterprise Rent-A-Car in Concord owned by a woman?
Yes, this Enterprise Rent-A-Car location is owned by a woman.
What nearby dining options are available near Enterprise Rent-A-Car in Concord?
Nearby dining options include Taco Bell / KFC, Burger King, Subway, Mochica Chicken, and La Michoacana Paleteria y Neveria for a variety of fast food and Latin American cuisines.
Are there any nearby automotive services close to Enterprise Rent-A-Car?
Yes, nearby automotive services include Precision Tune Auto Care for repairs, Honda Powersports Dealer, Can-Am Spyder, and Indian Motorcycle Concord for vehicle sales and service.
What nearby landmarks or community places are near Enterprise Rent-A-Car that customers might visit?
Customers might visit nearby places such as the 3sixty5 Church, First Assembly Living Concord retirement home, or Intune School of the Arts before or after renting a vehicle.