Enterprise Rent-A-Car

2.8
134 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

7435 Zephyr Pl NW, Concord, NC
28027, United States
(704) 788-9921
https://www.enterprise.com/en/car-rental/locations/us/nc/concord-regional-airport-53us.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Concord Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Concord Regional Airport today.

Location

Enterprise Rent-A-Car
7435 Zephyr Pl NW, Concord, NC
28027, United States

Hours

Reviews

2.8
134 reviews
5 stars
52
4 stars
6
3 stars
3
2 stars
4
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including long wait times, unresponsive staff, and rude interactions.

Reservation Issues

Numerous reviews highlighted issues with reservations, including unavailability of cars despite confirmed bookings and unclear policies regarding eligibility.

Cleanliness and Maintenance

Several customers noted that vehicles were not clean and had maintenance issues, such as low fuel and dirty interiors.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and efficiency, indicating that there are instances of good service.
  • MB
    Maxine Babcock
    5 days ago
    5.0
    I was worried about renting through Enterprise at this specific airport because the reviews were so low. However, as soon as I got off my plane, I was able to get the vehicle. The worker was incredibly kind and helpful and explained everything to me. The car was in great shape and drove well. I had no issues with returning it either. I don’t think my renting experience could have gone smoother.
  • LW
    lucinda wallen
    Dec 31, 2025
    5.0
    Every experience I have had with enterprise has been outstanding. Even at the airport, the girl came and helped me get my luggage in the car because I’m old and handicapped, and that was certainly above and beyond. It’s the kind of service I have always had with enterprise.
  • JL
    Jeanette Lumbra
    Nov 6, 2025
    5.0
    The economy car rental that I rented was very roomy very safe. It was very pretty the one that they picked out for me. Thank you. I will definitely run from you guys again.
  • DK
    David Krajcik
    Oct 25, 2025
    5.0
    Easiest transaction I ever had to pick up vehicle at terminal, all paperwork streamlined & nicest surprise by substituting a Mercedes for the Chevy I had reserved:)
  • SG
    St Gross
    Oct 18, 2025
    1.0
    The representative that we had to check in with to get the car was heinous! He told us that sometimes you need to wait, when he knew that we were trying to hurry up to see a relative before they took their last breath. Completely insensitive and took almost 45 minutes to process us when there was no one else at the airport
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car at Concord Regional Airport offer?

Enterprise Rent-A-Car offers a variety of rental vehicles including compact cars, passenger vans, family SUVs, luxury cars, and provides airport pick-up services at Concord Regional Airport.

Where is Enterprise Rent-A-Car located?

Enterprise Rent-A-Car is located at 7435 Zephyr Pl NW, Concord, NC 28027, USA, at the Concord Regional Airport.