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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

2.8
(138 reviews)

Business Details

7435 Zephyr Pl NW, Concord, NC
28027, United States
(704) 788-9921

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Concord Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Concord Regional Airport today.

Location

Enterprise Rent-A-Car
7435 Zephyr Pl NW, Concord, NC
28027, United States

Hours

Reviews

2.8
138 reviews
5 stars
56
4 stars
6
3 stars
3
2 stars
4
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including long wait times, unresponsive staff, and rude interactions.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of cars despite confirmed bookings and unclear policies regarding eligibility.

Vehicle Condition

Some customers noted issues with the cleanliness and maintenance of the vehicles, including dirty cars and low fuel levels upon pickup.

Positive Experiences

Despite the negative feedback, there were several positive mentions of helpful staff and smooth rental processes for some customers.
  • MM
    Meche “Meche”
    Feb 21, 2026
    5.0
    The easiest process, with a great customer service team. The NC airport team are amazing! We will rent again.
  • GB
    Greg Bruton
    Feb 6, 2026
    5.0
    Ver pleased with the whole experience. They got me a 4WD car for the snowstorm without me asking.
  • MB
    Maxine Babcock
    Jan 7, 2026
    5.0
    I was worried about renting through Enterprise at this specific airport because the reviews were so low. However, as soon as I got off my plane, I was able to get the vehicle. The worker was incredibly kind and helpful and explained everything to me. The car was in great shape and drove well. I had no issues with returning it either. I don’t think my renting experience could have gone smoother.
  • LW
    lucinda wallen
    Dec 31, 2025
    5.0
    Every experience I have had with enterprise has been outstanding. Even at the airport, the girl came and helped me get my luggage in the car because I’m old and handicapped, and that was certainly above and beyond. It’s the kind of service I have always had with enterprise.
  • JL
    Jeanette Lumbra
    Nov 6, 2025
    5.0
    The economy car rental that I rented was very roomy very safe. It was very pretty the one that they picked out for me. Thank you. I will definitely run from you guys again.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car at Concord Regional Airport offer?

Enterprise Rent-A-Car offers a variety of rental vehicles including compact cars, passenger vans, family SUVs, luxury cars, and provides airport pick-up services at Concord Regional Airport.

Where is Enterprise Rent-A-Car located?

Enterprise Rent-A-Car is located at 7435 Zephyr Pl NW, Concord, NC 28027, USA, at the Concord Regional Airport.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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