Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone George W Liles NW in Concord, NC is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Concord, NC or call us at (704) 786-3672.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
433 reviews
5 stars
298
4 stars
68
3 stars
28
2 stars
10
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported negative experiences with dismissive or unprofessional behavior.
Staff Knowledge
Several reviews highlighted the staff's knowledge and willingness to assist, but some customers felt that the employees lacked adequate product knowledge.
Efficiency
Many customers appreciated the quick service and efficiency in handling their needs, particularly with battery installations and part availability.
Store Conditions
The store is generally described as clean and well-stocked, although there were mentions of stock shortages for specific items.
- JDJonathan D.2 days ago5.0I want to give a huge shoutout to Steven R. from AutoZone store #338 on George W. Liles Parkway in Concord, NC. Steven provided incredibly fast, professional service and genuinely cared about making sure I got the correct headlight part, not just a quick sale. He took the time to double-check everything and showed real concern that the part was right for my vehicle, which is something you rarely see these days. That level of attention and pride in his work truly stands out. Steven is the kind of associate that represents AutoZone in the best way possible and deserves some type of recognition or incentive. Employees like him make a real difference and keep customers coming back. Thank you, Steven, for the excellent service!
- JJjoshua jordanJan 10, 20262.02 star review has NOTHING to do with the employees at the location. This is with autozone as a company. I would also like to add. I have been a mechanic for over 20 years. Been a loyal customer for about 15 years, and I have thousands of dollars worth of warranty parts with this company. I chose this brand over one of their competitors due to the customer service, availability, and willingness to take the next step for customer. In the past 5 or so years, all that has gone out the window. They are over priced, the parts are subpar, and they are unwilling to provide the service they advertise. "Life time warranty" means nothing if the part is not in stock. Cant exchange it unless your drive to another location. They will make you drive across 2 town for over 20 miles because "another manager refuses to store transfer". OK fine, give me a refund on the new part I just purchased that broke. They did, tried to order another from the hub, and they have no clue if the hub has it, or when it will be here. I stopped purchasing from autozones top competitor and became loyal to the brand many many years ago because of this same exact reasons. Now I find myself looking for another brand. Autozone will find themselves filing for bankruptcy along with their competitor if something does not change. They are not here to make customers happy, they're here for the bottom line. I purchased my serpentine belt and tensioner kit for over $90 when a compeditor had it for less because of loyalty. I will be saving money in the future never walking into another autozone again.
- AYAnil yDec 30, 20255.0Everything available
- TPTruong PhamDec 5, 20255.0Good
- LSLorrie ShaverNov 3, 20255.0Needed a new battery for sons car. The staff was great and helped install the new battery. He even gave my son a quick lesson on how to do it himself safely. Also gave him a quiz on how to check fluid levels.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Concord, NC?
AutoZone Auto Parts in Concord, NC is open from 7:30 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sunday.
Where is AutoZone Auto Parts located in Concord?
AutoZone Auto Parts is located at 338 George W Liles Pkwy NW, Concord, NC 28027, USA.
What kind of auto parts and brands does AutoZone Auto Parts offer?
The store offers auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts from brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer both in-store pickup and same day delivery services.
How can I contact AutoZone Auto Parts in Concord for customer service?
You can call them at (704) 786-3672 or send an email to customer.service@autozone.com.
Is there curbside pickup available at this AutoZone location?
Yes, AutoZone Auto Parts provides curbside pickup services along with in-store shopping.
What is the official website and social media page for AutoZone Auto Parts in Concord?
The website is https://www.autozone.com/locations/nc/concord/338-george-w-liles-pkwy-nw.html and their Facebook page is https://www.facebook.com/261637283894236 under the name AutoZoneConcordNC3909.
Are there any convenience stores nearby AutoZone where I can grab snacks or fuel?
Yes, a 7-Eleven convenience store and Harris Teeter Fuel Center gas station are nearby, making it easy to grab snacks or refuel before or after your visit to AutoZone.
What nearby automotive services can complement my visit to AutoZone in Concord?
Nearby you can find car wash services such as Clean Ride Express and sams car wash, ideal for cleaning your vehicle after maintenance or parts replacement at AutoZone.
If I need health or wellness services nearby AutoZone, what options are available?
There are several health-related businesses nearby including Novant Health Brain & Spine Surgery, Carolina TotalCare chiropractor, Sole Healing Reflexology, and Power of Life Chiropractic for wellness and therapy.