Advance Auto Parts

4.3
242 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 264 Concord Pkwy S in Concord offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
264 Concord Pkwy S, Concord, NC
28027, United States

Hours

Reviews

4.3
242 reviews
5 stars
161
4 stars
44
3 stars
15
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Management Issues

Several reviews highlighted problems with management, including rude behavior from a manager and issues with store operations such as opening hours.

Product Availability

Customers frequently noted that the store had the parts they needed, although there were complaints about receiving incorrect parts on occasion.

Store Environment

Some reviews mentioned a lack of cleanliness and organization in the store, with instances of employees being unprofessional.
  • AW
    Andrew Wilson
    Dec 20, 2025
    1.0
    Manager is the rudest person I’ve ever met there. He wouldn’t even let me pick up parts and accuse me of being somebody that I’m not even that person I do legitimate business commercially, and this person was rude and has a bad attitude had to call the regional manager on him Jason Hall do not deal with this store. Just go down the road to Poplar tent or up the road to Cannon Boulevard you will have way better service there. Rudy is the worst person you’ll ever meet and he runs that store.
  • PL
    Paulette Levy
    Nov 11, 2025
    1.0
    I was just in the car with my Sister her was getting a car part
  • SG
    Shaniqua Gray
    Oct 29, 2025
    1.0
    I pull up to this particular location at 7:34 to go in and get oil. As I’m doing so a man walks up to the door unlocks it proceeds to walk in locks it back then walks to the back of the store. If the store hours are 7:30-9 then why are you not open at 7:30? Why do you not acknowledge me or say hey I’m running a little behind give me a few minutes. I apologize for the inconvenience. He said absolutely nothing. The store isn’t open on time and It’s very big inconvenience this morning.
  • NB
    N B
    Oct 18, 2025
    5.0
    Bought cabain filter and wipers. Y e salesman was very knowledgeable and friendly. Put my wipers on was a plus.
  • KG
    kaye grimes
    Sep 30, 2025
    5.0
    Great staff!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*