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Advance Auto Parts

4.3
(246 reviews)

Business Details

264 Concord Pkwy S, Concord, NC
28027, United States
(704) 795-6499
https://stores.advanceautoparts.com/nc/concord/264-concord-pkwy-s

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 264 Concord Pkwy S in Concord offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
264 Concord Pkwy S, Concord, NC
28027, United States

Hours

Reviews

4.3
246 reviews
5 stars
162
4 stars
45
3 stars
15
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Store Operations

Several reviews highlighted issues with the store not opening on time and inconsistent pricing practices, leading to customer frustration.

Product Availability

Customers frequently noted that the store had a good selection of parts and often had what they needed in stock, although there were some complaints about receiving incorrect parts.

Management Issues

There were multiple mentions of poor management and rude behavior from certain staff members, which negatively impacted customer experiences.
  • FF
    Frank Ferris
    Feb 4, 2026
    5.0
    It’s snowing out like crazy. My alternator failed that day. Took it off, went to the store, picked it up. Installed on my car. Up and moving again. Thank you to the folks at this store for being open on a day when most other places were closed due to the snow. I would have been down 100% if you all were not open. Thank you!
  • SP
    Scott Parrish
    Jan 19, 2026
    1.0
    This store will not honor the same price as their other store. Got a quote for $81 for my starter at one store rode across town the next day and went to the advance Auto closer to me and it was same starter for $98 and the guy would not honor the $81 price saying the other store must have used someone's account and then he proceeded to ask me for my account and I don't have one. I just wanted a starter.. I didn't tell the other store. I had an account.. these kids running these joints don't even know parts. If it's not in the computer they don't know what it is. The kid actually said what have you got there when he saw my starter on the counter I said it's a starter My days with advance Auto are done. I'll go to O'Reilly's or somewhere else even if I have to pay more. At least they're consistent
  • AW
    Andrew Wilson
    Dec 20, 2025
    1.0
    Manager is the rudest person I’ve ever met there. He wouldn’t even let me pick up parts and accuse me of being somebody that I’m not even that person I do legitimate business commercially, and this person was rude and has a bad attitude had to call the regional manager on him Jason Hall do not deal with this store. Just go down the road to Poplar tent or up the road to Cannon Boulevard you will have way better service there. Rudy is the worst person you’ll ever meet and he runs that store.
  • PL
    Paulette Levy
    Nov 11, 2025
    1.0
    I was just in the car with my Sister her was getting a car part
  • SG
    Shaniqua Gray
    Oct 29, 2025
    1.0
    I pull up to this particular location at 7:34 to go in and get oil. As I’m doing so a man walks up to the door unlocks it proceeds to walk in locks it back then walks to the back of the store. If the store hours are 7:30-9 then why are you not open at 7:30? Why do you not acknowledge me or say hey I’m running a little behind give me a few minutes. I apologize for the inconvenience. He said absolutely nothing. The store isn’t open on time and It’s very big inconvenience this morning.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

This information is certified by Advance Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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