Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their helpfulness and knowledge, while others received criticism for rudeness.
Staff Knowledge
Many customers noted the staff's knowledge and ability to assist with various automotive issues, contributing to positive experiences.
Product Availability
Customers frequently mentioned that the store had a good selection of parts and products, often finding what they needed.
Store Cleanliness
Several reviews commented on the cleanliness and organization of the store, enhancing the shopping experience.
Installation Services
While some customers appreciated the installation services provided, others expressed frustration when installation was not offered or performed poorly.
KC
Kristi Calandro
2 days ago
1.0
Called to see if they could change my battery for me. I was told yes. I asked if they need to know what kind of car I drove to if they could and I was told no it shouldn’t be an issue. I get there, we pop my hood and instantly get told they can’t do it. I drive a Lexus and there’s a cover they aren’t allowed to remove. Probably should have told me that when I asked on the phone!
Won’t be going back!
KK
Ken
Nov 30, 2025
1.0
Went in to buy a container of coolant, guy at counter rang it up. I then asked for a plastic bag to put it in. He proceeds to tell me it’s “too heavy for a bag”. I said “can you give me one anyway?” Guy continues to lecture me on how the bag is just going to break. I then very loudly ask “can I PLEASE just get a plastic bag?” What does he do? Goes and grabs one and tears a hole in the side. I stared at the bag and at him and walked out. Should’ve returned it and just left. Didn’t realize AutoZone employees were not to be argued with over such a valuable commodity as “plastic bags”. Extra petty to tear the hole in the side over it too. I haven’t shopped here since and I recommend no one else does, otherwise you’ll run into the expert on what can and can’t be put in plastic bags.
AD
Ash D
Jul 29, 2025
5.0
I came to this shop to get some help with removing some corrosion on my battery, Keith assisted me and suggested I test my current battery. I found out my battery was bad. I ended up purchasing a new battery and Keith was so friendly and answered all my questions. Keith customer service is top tier!
AR
Andrina Rojas
Jul 22, 2025
1.0
This guy name Michael P is the worst, he has terrible customer service, Kayla ended up helping me.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Clemmons, NC?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Clemmons?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands does AutoZone Auto Parts carry at the Clemmons location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is AutoZone Auto Parts in Clemmons cash-only or do they accept other payment methods?
The store does not require cash-only payments; other payment methods are accepted.
How can I contact AutoZone Auto Parts in Clemmons for customer service?
You can call their main phone number at +1 336-970-4240 or email customer.service@autozone.com.
Are there any dining options near AutoZone Auto Parts in Clemmons?
Yes, nearby dining options include Sagebrush, an American restaurant, and Five Guys, a fast food and hot dog restaurant, where customers can enjoy a meal before or after visiting the store.
Where can I get my car washed near AutoZone Auto Parts in Clemmons?
Classic Car Wash, an auto detailing and automotive service, is located nearby and is convenient for car washing after purchasing auto products.
Are there automotive repair services near AutoZone Auto Parts in Clemmons?
Yes, Lindsay Tire Automotive & Accessories, offering automotive repair services, is nearby and can complement your auto parts purchases with repair expertise.
What categories of services does AutoZone Auto Parts in Clemmons provide?
AutoZone is primarily an auto parts store offering auto parts, car batteries, brake pads, car accessories, tool rental services, and automotive tune-up and repair services.