AutoZone Auto Parts

4.5
262 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2560 Lewisville Clemmons Rd, Clemmons, NC
27012, United States

Hours

Reviews

4.5
262 reviews
5 stars
184
4 stars
45
3 stars
17
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being praised for their helpfulness and knowledge, while others received criticism for rudeness.

Staff Knowledge

Many customers noted the staff's knowledge and ability to assist with various automotive issues, contributing to positive experiences.

Product Availability

Customers frequently mentioned that the store had a good selection of parts and products, often finding what they needed.

Store Cleanliness

Several reviews commented on the cleanliness and organization of the store, enhancing the shopping experience.

Installation Services

While some customers appreciated the installation services provided, others expressed frustration when installation was not offered or performed poorly.
  • KC
    Kristi Calandro
    2 days ago
    1.0
    Called to see if they could change my battery for me. I was told yes. I asked if they need to know what kind of car I drove to if they could and I was told no it shouldn’t be an issue. I get there, we pop my hood and instantly get told they can’t do it. I drive a Lexus and there’s a cover they aren’t allowed to remove. Probably should have told me that when I asked on the phone! Won’t be going back!
  • KK
    Ken
    Nov 30, 2025
    1.0
    Went in to buy a container of coolant, guy at counter rang it up. I then asked for a plastic bag to put it in. He proceeds to tell me it’s “too heavy for a bag”. I said “can you give me one anyway?” Guy continues to lecture me on how the bag is just going to break. I then very loudly ask “can I PLEASE just get a plastic bag?” What does he do? Goes and grabs one and tears a hole in the side. I stared at the bag and at him and walked out. Should’ve returned it and just left. Didn’t realize AutoZone employees were not to be argued with over such a valuable commodity as “plastic bags”. Extra petty to tear the hole in the side over it too. I haven’t shopped here since and I recommend no one else does, otherwise you’ll run into the expert on what can and can’t be put in plastic bags.
  • AD
    Ash D
    Jul 29, 2025
    5.0
    I came to this shop to get some help with removing some corrosion on my battery, Keith assisted me and suggested I test my current battery. I found out my battery was bad. I ended up purchasing a new battery and Keith was so friendly and answered all my questions. Keith customer service is top tier!
  • AR
    Andrina Rojas
    Jul 22, 2025
    1.0
    This guy name Michael P is the worst, he has terrible customer service, Kayla ended up helping me.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Clemmons, NC?

The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services.