AutoZone Auto Parts

4.5
265 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2560 Lewisville Clemmons Rd, Clemmons, NC
27012, United States

Hours

Reviews

4.5
265 reviews
5 stars
186
4 stars
46
3 stars
17
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others received criticism for their attitude.

Staff Knowledge

Many customers praised the staff for their knowledge and ability to assist with various automotive issues, contributing to positive experiences.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.

Mixed Experiences

While many reviews were positive, there were several mentions of negative interactions with specific employees, indicating inconsistency in service quality.
  • CS
    Crystal Sparks
    Jan 2, 2026
    5.0
    Richard S was very helpful and knowledgeable about the products I needed to buy. He was friendly, too. Thanks for making my experience a great one!
  • MM
    Mike Mike
    Dec 17, 2025
    4.0
    This review is for the Clemmons store. I went in for a free battery check. No problem. The gentleman that helped me grumbled some because I was not parked right in front of the store. (All spots were taken!) He checked everything and said his tool showed a bad starter. Recommended a mechanic who I go to already. All good. When he walked off I noticed he had not put the positive terminal cover back on. Love Autozone. Just the guy's attitude knocked off a star. Still recommend Auto Zone!
  • JS
    Josiah Sims
    Dec 16, 2025
    5.0
    Friendly staff that were helpful answering questions
  • KC
    Kristi Calandro
    Dec 7, 2025
    1.0
    Called to see if they could change my battery for me. I was told yes. I asked if they need to know what kind of car I drove to if they could and I was told no it shouldn’t be an issue. I get there, we pop my hood and instantly get told they can’t do it. I drive a Lexus and there’s a cover they aren’t allowed to remove. Probably should have told me that when I asked on the phone! Won’t be going back!
  • KK
    Ken
    Nov 30, 2025
    1.0
    Went in to buy a container of coolant, guy at counter rang it up. I then asked for a plastic bag to put it in. He proceeds to tell me it’s “too heavy for a bag”. I said “can you give me one anyway?” Guy continues to lecture me on how the bag is just going to break. I then very loudly ask “can I PLEASE just get a plastic bag?” What does he do? Goes and grabs one and tears a hole in the side. I stared at the bag and at him and walked out. Should’ve returned it and just left. Didn’t realize AutoZone employees were not to be argued with over such a valuable commodity as “plastic bags”. Extra petty to tear the hole in the side over it too. I haven’t shopped here since and I recommend no one else does, otherwise you’ll run into the expert on what can and can’t be put in plastic bags.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Clemmons, NC?

The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services.