Feedback highlights a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others received criticism for their attitude.
Staff Knowledge
Many customers praised the staff for their knowledge and ability to assist with various automotive issues, contributing to positive experiences.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, often finding what they needed.
Mixed Experiences
While many reviews were positive, there were several mentions of negative interactions with specific employees, indicating inconsistency in service quality.
CS
Crystal Sparks
Jan 2, 2026
5.0
Richard S was very helpful and knowledgeable about the products I needed to buy. He was friendly, too. Thanks for making my experience a great one!
MM
Mike Mike
Dec 17, 2025
4.0
This review is for the Clemmons store. I went in for a free battery check. No problem. The gentleman that helped me grumbled some because I was not parked right in front of the store. (All spots were taken!)
He checked everything and said his tool showed a bad starter. Recommended a mechanic who I go to already. All good.
When he walked off I noticed he had not put the positive terminal cover back on.
Love Autozone. Just the guy's attitude knocked off a star. Still recommend Auto Zone!
JS
Josiah Sims
Dec 16, 2025
5.0
Friendly staff that were helpful answering questions
KC
Kristi Calandro
Dec 7, 2025
1.0
Called to see if they could change my battery for me. I was told yes. I asked if they need to know what kind of car I drove to if they could and I was told no it shouldn’t be an issue. I get there, we pop my hood and instantly get told they can’t do it. I drive a Lexus and there’s a cover they aren’t allowed to remove. Probably should have told me that when I asked on the phone!
Won’t be going back!
KK
Ken
Nov 30, 2025
1.0
Went in to buy a container of coolant, guy at counter rang it up. I then asked for a plastic bag to put it in. He proceeds to tell me it’s “too heavy for a bag”. I said “can you give me one anyway?” Guy continues to lecture me on how the bag is just going to break. I then very loudly ask “can I PLEASE just get a plastic bag?” What does he do? Goes and grabs one and tears a hole in the side. I stared at the bag and at him and walked out. Should’ve returned it and just left. Didn’t realize AutoZone employees were not to be argued with over such a valuable commodity as “plastic bags”. Extra petty to tear the hole in the side over it too. I haven’t shopped here since and I recommend no one else does, otherwise you’ll run into the expert on what can and can’t be put in plastic bags.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Clemmons, NC?
The store is open Monday to Saturday from 7:30 AM to 8:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers both in-store pickup and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Clemmons?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands does AutoZone Auto Parts carry at the Clemmons location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is AutoZone Auto Parts in Clemmons cash-only or do they accept other payment methods?
The store does not require cash-only payments; other payment methods are accepted.
How can I contact AutoZone Auto Parts in Clemmons for customer service?
You can call their main phone number at +1 336-970-4240 or email customer.service@autozone.com.
Are there any dining options near AutoZone Auto Parts in Clemmons?
Yes, nearby dining options include Sagebrush, an American restaurant, and Five Guys, a fast food and hot dog restaurant, where customers can enjoy a meal before or after visiting the store.
Where can I get my car washed near AutoZone Auto Parts in Clemmons?
Classic Car Wash, an auto detailing and automotive service, is located nearby and is convenient for car washing after purchasing auto products.
Are there automotive repair services near AutoZone Auto Parts in Clemmons?
Yes, Lindsay Tire Automotive & Accessories, offering automotive repair services, is nearby and can complement your auto parts purchases with repair expertise.
What categories of services does AutoZone Auto Parts in Clemmons provide?
AutoZone is primarily an auto parts store offering auto parts, car batteries, brake pads, car accessories, tool rental services, and automotive tune-up and repair services.