Zips Car Wash

3.8
826 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
11571 US 70 Business Hwy W, Clayton, NC
27520, United States

Hours

Reviews

3.8
826 reviews
5 stars
473
4 stars
82
3 stars
66
2 stars
61
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ty and Tarweh for their excellent service.

Car Wash Quality

Several reviews indicated dissatisfaction with the quality of the car wash, with reports of cars still being dirty after the wash and damage occurring during the process.

Equipment Issues

Numerous customers reported that vacuums were often broken or ineffective, and there were complaints about the car wash equipment not functioning properly.

Membership Concerns

There were complaints regarding misleading membership pricing and difficulties in accessing services despite having a membership.

Operational Reliability

Customers expressed frustration over the car wash being closed unexpectedly or not operating during posted hours, leading to wasted trips.
  • FF
    Falicia Fuller
    Nov 14, 2025
    3.0
    It is pricey for a car wash, but most places like this are. I was disappointed that I was told that they didn't have an option like Tidal Wave where you can pay for someone else to dry your vehicle and clean the inside. As someone who has had a stroke I often think about other people who may need assistance.
  • MM
    Mel - Mel
    Oct 20, 2025
    1.0
    This location has the worst car wash attendant I came through on Saturday to get me and my spouse a car wash and start a membership on both of our vehicles, the tall black attendant that was working that afternoon made my husband sign up for the $45 monthly membership I was in the car behind him so once it was my turn I asked the attendant to give me the same membership that my husband had which should have been the $35 pro car wash because me and my spouse talked about it before heading up to the car wash, the attendant told me that they only offer the $45 dollar membership I just thought that was horrible customer service to blatantly lie to me about what I was able to get, not to add I they had a long line so I’m unsure of why the second lane was shut down and once I washed my car I tried to vacuum my car out and the vacuum was broken, this has by far been one of my worst experiences ever I will definitely be canceling my membership, I will be trying the Sam’s car wash across from Walmart because I’m definitely done with zip, not to add the scratches that’s on my car I’m over this place
  • MM
    Mimi Mcc
    Oct 15, 2025
    5.0
    Krsten was very helpful Great customer service
  • JW
    Jaqwanna Watkins
    Oct 5, 2025
    5.0
    Zips car wash gave me a pleasant experience. Everyone that works there is very friendly and i will be coming back again.
  • RA
    Rashonna A
    Sep 19, 2025
    5.0
    I always have a great experience at ZIPS in Clayton. The customer service is great, fast and everyone is friendly. My car is always clean and I love the free vacuum service, towels, and additional cleaning items. I highly recommend!

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides quick express car wash services, including free self-service vacuums and detailing amenities with every wash.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open Monday to Saturday from 8:00 AM to 7:00 PM, and on Sunday from 9:00 AM to 7:00 PM, with some holiday exceptions.