Zips Car Wash

3.8
830 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
11571 US 70 Business Hwy W, Clayton, NC
27520, United States

Hours

Reviews

3.8
830 reviews
5 stars
476
4 stars
82
3 stars
66
2 stars
61
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ty and Tarweh for their excellent service.

Service Quality

There are numerous complaints about the quality of the car wash, with many customers reporting that their cars were not cleaned properly and some even experienced damage.

Equipment Issues

Several reviews mentioned that vacuums and other equipment were often broken or not functioning properly, leading to a frustrating experience.

Membership Concerns

Customers expressed dissatisfaction with the membership plans, citing unexpected charges and issues accessing services despite being members.
  • LM
    Lilya Michele
    3 days ago
    5.0
    Service is quick and staff is always nice.
  • SD
    Stefanie Denson
    Nov 25, 2025
    5.0
    Great service and reliable I recommend getting your car washed at the Clayton location and ask for Tarweh great guy.. 😊😊😊
  • FF
    Falicia Fuller
    Nov 14, 2025
    3.0
    It is pricey for a car wash, but most places like this are. I was disappointed that I was told that they didn't have an option like Tidal Wave where you can pay for someone else to dry your vehicle and clean the inside. As someone who has had a stroke I often think about other people who may need assistance.
  • MM
    Mel - Mel
    Oct 20, 2025
    1.0
    This location has the worst car wash attendant I came through on Saturday to get me and my spouse a car wash and start a membership on both of our vehicles, the tall black attendant that was working that afternoon made my husband sign up for the $45 monthly membership I was in the car behind him so once it was my turn I asked the attendant to give me the same membership that my husband had which should have been the $35 pro car wash because me and my spouse talked about it before heading up to the car wash, the attendant told me that they only offer the $45 dollar membership I just thought that was horrible customer service to blatantly lie to me about what I was able to get, not to add I they had a long line so I’m unsure of why the second lane was shut down and once I washed my car I tried to vacuum my car out and the vacuum was broken, this has by far been one of my worst experiences ever I will definitely be canceling my membership, I will be trying the Sam’s car wash across from Walmart because I’m definitely done with zip, not to add the scratches that’s on my car I’m over this place
  • MM
    Mimi Mcc
    Oct 15, 2025
    5.0
    Krsten was very helpful Great customer service

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides quick express car wash services, including free self-service vacuums and detailing amenities with every wash.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open Monday to Saturday from 8:00 AM to 7:00 PM, and on Sunday from 9:00 AM to 7:00 PM, with some holiday exceptions.