Jiffy Lube Oil Change

4.2
697 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CLAYTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
10141 US 70 Bus Hwy W, Clayton, NC
27520, United States

Hours

Reviews

4.2
697 reviews
5 stars
486
4 stars
63
3 stars
33
2 stars
26
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, professional, and helpful, providing excellent customer service.

Efficiency

Many customers appreciated the quick service, often completing inspections and oil changes in under 30 minutes.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that certain services and products were overpriced.

Inspection Issues

There were complaints regarding the thoroughness of inspections, with some customers feeling that unnecessary issues were flagged.

Overall Satisfaction

Most reviews reflect a high level of satisfaction with the service provided, with many customers indicating they would return.
  • SS
    Scott Sitter
    4 days ago
    5.0
    Fast quality service and staff is very knowledgeable. Went for inspection and oil change. Have been going there for many years and will keep going back
  • LS
    Lavonne Silverfarb
    4 days ago
    5.0
    Everyone was awesome they did an excellent job and thank you
  • NB
    nuno barros
    Nov 12, 2025
    1.0
    I went to get an oil change at Jiffy Lube and after I left the shop I noticed a crack on my windshield. I returned to the shop and the store manager said that the district manager had to take a look at the camera footage. The district manager contacted me and said that he didn't see any damage. I asked to see the camera footage. He said that due to privacy issues he would not be able to do that. So basicly he owns the team and the referees. After a few back and forth of emails, he decided to send me two screenshots of my car in the bay. I pointed out the crack on the windshield. Through pictures alone I could not see my entire interaction at the shop. I was not looking for a copy of the footage and offered to go to him so we both could see it and have confirmation. If I was at fault, I would assume my responsibilities. He told me that he would not assume responsibility for the replacement of the windshield even though he was not fully convinced or had proof that it didn't occur there. The situation could have easily been resolved by both of us watching the camera footage. I spent my Veteran's day tired and exhausted dealing with this. He told me that the only thing he could do is give me a few coupons for future oil change. Really??? I was not looking for free coupons but merely confirmation that my vehicle was not damaged there. I am now stuck with a $350 expense from getting an oil change.I do not see myself doing any business in the future with Jiffy Lube nor will I recommend anyone to do so. Jiffy Lube please do not reply with me contacting you because that has already been done. You have my contact information if you would like for us to sit down and watch the complete camera footage together.
  • MD
    mary dimaria
    Nov 10, 2025
    5.0
    I went in to have my car inspected. They were quick and thorough. Would go back for other services.
  • HO
    heather obriant
    Nov 5, 2025
    1.0
    Went for an inspection . Guy on the phone told me $13 . Google says North Carolina is $13 . I get there and she tells me its $30 . Nope 👎

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service