Jiffy Lube Oil Change

4.2
729 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in CLAYTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
10141 US 70 Bus Hwy W, Clayton, NC
27520, United States

Hours

Reviews

4.2
729 reviews
5 stars
512
4 stars
66
3 stars
33
2 stars
27
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting the staff's willingness to explain services and answer questions.

Efficiency

Numerous reviews noted the quick service and efficient processes, with many customers appreciating the fast turnaround times for inspections and oil changes.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including miscommunication and dissatisfaction with inspection results.

Pricing Concerns

Several customers expressed concerns about pricing, feeling that some services were overpriced or that they were charged for unnecessary repairs.
  • JB
    Josie Bjorling
    4 days ago
    1.0
    Terrible experience. They sell giftcards, but then don’t allow you to use the giftcard on any maintenance done to your vehicle. How else would I spend the giftcard at this establishment? Also came here for an inspection, the entire price was $30. They had some sort of deal where you paid $5 down and then the rest when you returned. I’m guessing just to get you to come back and do business with them? Anyways I returned with all the things in order for my vehicle to pass inspection just for them to tell me they can’t because they have no one to perform the inspection. That the only guy available was “busy working on the same car for the past three hours”. I just ended up going somewhere else feeling annoyed with the whole experience and like I wasted my time. Unprofessional and weird. Definitely will not be back.
  • HM
    harish maganti
    Dec 31, 2025
    5.0
    I highly recommend this place. The staff are extremely courteous and professional. They accepted my request at the very last minute before closing, completed the work even after hours, and patiently explained everything. Special thanks to all the staff, especially the lady at the counter.
  • BB
    Bailey
    Dec 31, 2025
    5.0
    I am always greeted with kindness and outstanding service from everyone working. I won’t go anywhere else for an oil change!
  • GA
    gregory anderson
    Dec 14, 2025
    2.0
    They were able to do our oil change. They were also able to help diagnose some things that we needed to get done but shortly after a hose burst in my car is not smoking. Also had a friend that went this Jiffy Lube. They did a great job of doing partially what she acts and didn’t type off the rest of the fluids in the car and now her car is in the shop because of power steer not saying it’s therefore, but a coincidence nonetheless
  • YP
    Yolanda Perez
    Dec 7, 2025
    1.0
    Worst experience ever. The cashier, Jennifer, was extremely inexperienced and unprofessional. She didn't seem to care that customers were waiting, and she even argued with the manager in front of everyone as if she were in charge. I came in for a re-inspection after failing the first one and simply asked whether we needed to pay again since we were at a different Jiffy Lube. Instead of asking clarifying questions or helping us, she just walked away. Then the technician—who we later learned was actually the manager—said he was ready to do our inspection. Still, nobody answered our original question until we asked the manager directly, and he confirmed that no, we did not need to pay again. But when the inspection was done, Jennifer tried to charge us for the previous inspection done at another location. We finally asked to speak with the manager, who came out and told her that the inspection was already paid for. She still didn't believe him and made him pull it up in the system. Even after seeing the proof, she continued insisting we owed $23. The entire situation was stressful, unnecessary, and honestly embarrassing for the store. Jennifer was rude, dismissive, and made the process much more difficult than it needed to be. She should not be in a customer-facing position

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service