Tuffy Tire & Auto Service Center - Steele Creek

Reviews

• CM

  Christian McMeans

  2 days ago
  5.0
  Josh was very helpful annd nice while discussing car issues, and so was the gentleman at the front desk (forgive me for forgetting his name) love coming to Tuffys for my oil change and more!
• EE

  Ember

  3 days ago
  5.0
  I am so thankful to have my vehicle back and feeling like brand new again! While the labor and parts were a bit on the higher side, the quality of the service made it worth it. A huge shoutout to Derrick—his customer service skills are top-notch, and he has such a welcoming, friendly smile that makes the whole experience better. Thank you all for getting my vehicle back to 100%!
• AM

  Alex Mata

  Apr 15, 2026
  5.0
  These guys just saved me a hot trip to Ohio. I took my truck in to have the ac diagnost and they were able to get it going the same day! Josh buddy! You're a life saver man. Thank you to all the rest of the staff as well. Everyone is super friendly. 👌
• KO

  Kellie O'Connor

  Apr 8, 2026
  1.0
  I used to trust this place, until a recent experience where I was told I needed my entire emergency brake system replaced (almost $3,000.00-most of it "labor"). And that they would need this done to pass my for inspection. While it is true that my Emergency brake wasn't working...upon having a friend inspect, it was a loose bolt. At least 1 of 2 things is true here...they have completely incompetent techs or they're shady. My friend was able to spot the loose bolt & fix it in 5 minutes for free. Completely avoid this place or at a minimum get a 2nd opinion. Very disappointing as I have had lots of work done on multiple cars here. Feel very taken advantage of as a woman and single mom. I have the "inspection report" in case there's some dispute about what they told me or they try to gaslight me on here that I misunderstood.
• CG

  Carol Gaither

  Apr 4, 2026
  5.0
  Of course it would be hot when the a/c stops working!!! These guys came to the rescue and had me back in the cool the same day!! Offered financing if needed!! (which I did because it was unexpected) don’t forget about the above and beyond things that count the most in my book..ie complementary bottle waters while you wait or an uber home while your vehicle is being repaired!! Everyone that I came in contact with there were all super friendly too!! Thanks guys for helping me ride in the cool again! A+++ Highly Recommend