Serving Charlotte, NC, Indian Trail, and Mint Hill, Mark Ficken Ford Service offers comprehensive car care including oil changes, tire service, and battery services. Explore our full range of services like air cabin filter replacement, tire alignment, and brake fluid exchange. Visit our service and parts departments in nearby cities to schedule your appointment today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.