This profile is uncertified and using publicly sourced data
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Business Details
About
Ford DealerCar DealerTruck DealerUsed Car DealerUsed Truck Dealer
At Mark Ficken Ford, our mission is to earn customer loyalty by providing high quality automotive experiences through transparency, simplicity, integrity, and enthusiasm. We strive to create an environment of positivity, empowerment, and growth for all associates to promote teamwork so that together we may exceed customer expectations and deliver a first-rate experience for every one of our guests, thereby building trust in the community.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.