So yesterday I came in to get an issue with the my headlights looked at. I was told that I needed to take the car to try e dealership or the place we purchased the car from. They put it in writing that it was a gps tracker that was installed that messed up the lighting system. I took it to the dealership and said that wasn’t true at all. They explained it was another issue. I feel cheated out of $200 just to find out what they said was not accurate. The staff is horrible when it comes to customer service. When I walked in the door there was a tech sitting down in the lobby. As a customer you should be greeted! He didn’t say hello or anything. I watched as 2 more techs came to the lobby to get sodas and not one of them looked at me and said hello. Just rude from start to finish!! They never had any intention to fix the car they just collected my $200 and sent me on the way! Again I can’t express how disappointed Iam with the service at this location
RQ
Rahath Qureshi
Mar 28, 2026
1.0
Very rude service by the guy up front. We walk in and instead of greeting us he gave a funny look. When I said hello he goes “yea?”, then I tell him about my appointment for an oil change and immediately he says that I apparently picked the wrong oil and that I have to go with the more expensive one (which wasn’t true btw). When I said I’d prefer what I already picked he said they won’t perform the oil change and I should go somewhere else. I decided to walk out at that point. This place will definitely try to get you to spend extra money that is unnecessary and they’ll be rude to you too.
JV
Jennifer V
Mar 10, 2026
1.0
customer service is terrible/ rude employees
JL
Josue Luftt
Mar 2, 2026
1.0
This site is completely disrespectful; their system wastes time and a lot of money. They're not professional; the fault lies with some of them, and they're playing dumb.
JL
Jhon Castillo Luftt
Mar 2, 2026
1.0
The person who attended to me was completely disrespectful. They wasted my time, treated me badly, and didn't provide the service I had scheduled on their website. They couldn't do any more work. I'm giving them one star because people and their time aren't treated this way. It's a total joke.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service Centers provide full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 8415 Old Statesville Road, Charlotte, NC 28269-1850, USA.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary, with closures on certain dates like November 27, 2025, and December 25, 2025.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has wheelchair-accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation URL at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby auto-related services can I find near Goodyear Auto Service?
Nearby, you can find Caliber Collision for auto body and detailing services, Caliber Auto Glass for auto glass needs, and Mobile Pro Auto Glass for auto glass and repairs.
Are there convenient places to fuel up or grab a snack near Goodyear Auto Service?
Yes, 7-Eleven and Exxon & Mobil Stations nearby offer gas, convenience items, and snacks which can be useful before or after your visit.
What other services or shops are close to Goodyear Auto Service that I might visit?
Nearby you can find Sherwin-Williams for building supplies, AmeriGlide for medical supplies, and Krispy Krunchy Chicken if you're looking for a restaurant.
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