Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Numerous customers reported that vacuums and other equipment were frequently broken or not functioning properly.
Customer Service
While some reviews praised the staff for their friendliness and helpfulness, many others criticized the service as unprofessional and lacking attention.
Operational Hours
Customers expressed frustration over inconsistent opening hours, with many reporting that the facility was closed before the posted times.
Cleaning Quality
Several reviews indicated dissatisfaction with the quality of the car wash, noting that cars often left dirty or not properly cleaned.
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Michael S
5 days ago
3.0
Long time customer. Vacuum situation is worse. Working fully with decent suction probably thirty per cent of hoses. Others either missing or the hose separates in your hand.
MM
Michael M
6 days ago
1.0
Filthy vacuum area. Trash all over the lot. The employee just leaned out the door to wave me in to the tracks of the car wash. No effort or care given at this location.
AL
Anonymous Legend
Jan 4, 2026
3.0
From Virginia where Free Vacuums means free, not having to purchase to obtain the “free" item. Which to me is false advertising.
Purchased the membership but likely won’t renew due to the car wash barely cleaning my car…
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Brandon Barkoff
Dec 23, 2025
2.0
Car wash facility can use and upgrade. None of the vacuums work, they are often either broken or shut off. They use bins to block the vacuums so that you don’t use.
PG
Pablo G.
Dec 21, 2025
1.0
Says open until 7 online but they closed at 3 today.