Zips Car Wash

4.4
1283 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
3401 Wilkinson Blvd, Charlotte, NC
28208, United States

Hours

Reviews

4.4
1,283 reviews
5 stars
1,010
4 stars
67
3 stars
51
2 stars
35
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Xavier, for their friendly and helpful service.

Cleanliness

Several reviews noted issues with cleanliness, including dirty parking lots and inadequate vacuum areas.

Equipment Issues

Customers reported problems with outdated or malfunctioning equipment, leading to unsatisfactory car washes.

Value for Money

While some found the pricing reasonable, others felt the service did not justify the cost, especially after poor wash results.

Frequent Closures

Multiple customers expressed frustration over the car wash being frequently closed, impacting their ability to use the service.
  • BT
    Billy Tweed
    Nov 11, 2025
    3.0
    Waited forever for the attendant to guide me into tunnel.
  • OR
    O R
    Oct 29, 2025
    1.0
    Zips is terrible especially this location on Wilkinson blvd. Just go to Solar Shine its slightly cheaper with better service.
  • BD
    Bryan D.
    Oct 5, 2025
    5.0
    Lots of soap a brushes. Great car wash.
  • AC
    Anna Chernetskiy
    Oct 4, 2025
    5.0
    I come in every weekend for a wash and am always at the Charlotte location early mornings. Xavier is always the person on duty and has the best attitude. He’s always attentive, friendly and respectful to clients. I just want to recognize his commitment to this particular location and how easy it is to be in and out on the weekends with everything provided for the members to access the services and products that are available for members. I appreciate a good attitude and a reasonable priced service, but this place may just get to keep my money without me having to shop around anymore. The atmosphere is very friendly and welcoming, although some people don’t like to just wash their cars, they come and try to make conversation, I just want to be in and out. Thank you Xavier for providing that environment and on-the-go energy for me personally, I appreciate you.
  • CC
    Cynthia
    Sep 30, 2025
    1.0
    Damage Car…. Zip Car Wash you finally responded to my contact after I stated that I will give your business a bad review until my vehicle is repaired. It’s been over a week since I heard back from management! Prior to that it took you months to respond. So here you go….I have been accustomed for two years and my right back side of my mirror has been damaged by your equipment. I have called emailed talk to your staff members give him my number for Corporate and or the regional to call me. No response response it’s unacceptable. I support you. Why can’t you support me as your customer and get my mirror repaired? I want my membership canceled. I have two vehicles that I have your service for and one is a Toyota Camry and the other Toyota Yaris . And I have used another of your services in Pineville , North Carolina where I work I have not had any issues with that Car Wash only the one in Charlotte where I live and where I initially started my subscription with you all, and I will give you all the negative review until my car is repaired.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides quick and convenient express car wash services, including free self-service vacuums and detailing amenities at every wash.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open every day from 8:00 AM to 7:00 PM, with holiday hours varying on certain dates such as closing on November 27 and December 25, and shorter hours on December 24 and 31.