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Zips Car Wash

4.3
(1280 reviews)

Business Details

7910 N Tryon St, Charlotte, NC
28262, United States
(870) 259-5870
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
7910 N Tryon St, Charlotte, NC
28262, United States

Hours

Reviews

4.3
1,280 reviews
5 stars
865
4 stars
176
3 stars
75
2 stars
39
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some praised helpfulness while others reported rudeness and unresponsiveness.

Wash Quality

Many customers expressed dissatisfaction with the quality of the car wash, citing incomplete cleaning and damage to vehicles.

Facility Maintenance

Frequent complaints about broken equipment, poor vacuum performance, and overall cleanliness of the location.

Long Wait Times

Numerous reviews mentioned long wait times for service, contributing to a frustrating customer experience.

Management Issues

Concerns raised about management responsiveness and accountability, particularly regarding customer complaints and service quality.
  • CJ
    Carl Jacobsen
    2 days ago
    1.0
    SCAM ALERT. Do NOT get a membership with Zips, the only way to cancel it is to cancel your credit card. I canceled multiple times and they told me they canceled it, refunded me some money only to start charging me MORE the next month. This is a greedy, slimy corporation that is willing to steal from you.
  • DG
    DEEPA GHADIGAONKAR
    Feb 22, 2026
    1.0
    Very bad news experience in automated flow cars are just put continuously one after another due to which another car bumped on our car from back.
  • KH
    Kristin Howze
    Feb 13, 2026
    1.0
    I took my 2023 Jeep Grand Cherokee through the automatic wash and could clearly hear the equipment scraping against my vehicle while it was in motion. The sound was alarming enough that I immediately exited the wash and inspected my vehicle. There were visible scratches and damage that were not present prior to entering. I went inside to report the issue right away. Not only was I concerned about the damage, but the store itself smelled strongly of marijuana, which did not create a professional atmosphere. The manager on duty sent one of their associates took photos of my vehicle for the report, but the pictures were rushed and poorly taken. I expressed concern that the documentation did not properly capture the damage to the manager but no further action was taken. Several weeks later, my claim was denied. Given the poor quality of the photos submitted and the lack of thorough documentation, I strongly believe this contributed to the denial. I have since attempted to escalate my concerns to higher management and have received no response. This has been, without question, the worst car wash experience I’ve ever had. I expected professionalism, accountability, and care for customers’ property — none of which I received. I would not recommend this location based on my experience to ANYONE!
  • FF
    flvergal
    Feb 11, 2026
    1.0
    Pretty rude staff, cashless, difficult entrance
  • ZC
    zuleika cruz
    Feb 5, 2026
    1.0
    Not a good wash at all. The service is awful, today the guy had an extremely bad attitude, smacking his lips and also the car had the same bird poop. Didn't remove the dirt but expanded the dirt all over the place. Also all the vacuums are taken and the wait time is more than 15min. Really bad experience.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash offers quick and convenient express car wash services, including free self-service vacuums and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with reduced hours of 8:00 AM to 5:00 PM on December 24th and 31st, and closed on November 27th and December 25th.

Brand Certified Facts from Zips Car Wash

Zips Car Wash partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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