Valvoline Instant Oil Change

Reviews

• AM

  Alex Mroz

  6 days ago
  5.0
  I came here looking for an oil change and a tire rotation. Thomas and his crew have such above and beyond service that completely blew me away. This type of transparency and communication is rare these days. The oil change went smooth as can be. During the tire rotation, a tire stud was discovered rusted out and was broken. These guys let me know what was happening, offered to fix it for free, and had the whole thing going as quickly and with clear communication throughout. No hustle, no hemming and hawing, just told me what the problem was and had the solution and the timeline presented to me very clearly. Have me constant updates while I waited in the waiting room Was out of there in just under a couple of hours as smooth as possible. To say that these guys will have my business going forward is obvious; if you’ve read this far wondering if they should have yours, the answer is an empathetic YES
• RM

  Ryan Moran

  Mar 4, 2026
  5.0
  Khalid took great care of me today. He got my cabin filter and engine air filters replaced no problem while my oil was being changed. It was quick, easy, and not too expensive.
• NM

  Nina McKinley

  Mar 3, 2026
  5.0
  Everything was great! The techs and manager were super friendly and efficient, and it was super affordable and easy. I’ll be back!
• LC

  Leah Caracciolo

  Feb 28, 2026
  5.0
  Super nice staff and very convenient. Came in on a Saturday morning and got my oil changed and tires rotated. Efficient and friendly! Would come back
• DQ

  Diego Quintana

  Feb 27, 2026
  1.0
  I am extremely disappointed with my experience at this Valvoline location. What should have been a routine, simple oil change turned into an $800 repair bill and a great deal of frustration. Immediately after leaving the shop, my check engine light came on. There were no warning lights prior to my visit. The timing was not a coincidence — the light appeared as soon as I drove away from the location. Concerned, I had the vehicle inspected, only to learn that damage had occurred that required approximately $800 in repairs. When I contacted Valvoline to report the issue, I expected professionalism, accountability, and at the very least, transparent communication. Instead, I was met with resistance and a lack of responsibility. An “investigation” was supposedly opened, yet I was never properly updated. To make matters worse, the case was closed without any notification to me. I had to follow up myself to even learn that they had decided not to assume responsibility. Closing a claim without informing the customer demonstrates a serious lack of integrity and customer care. Regardless of the outcome, basic communication is the bare minimum any reputable company should provide. The entire situation was handled poorly from start to finish. An oil change should never result in engine issues moments after leaving the shop. The financial burden, inconvenience, and stress this caused were completely avoidable. I trusted this location with my vehicle, and that trust was not only broken — it was dismissed. Based on my experience, I cannot recommend this Valvoline location. Customers deserve accountability, transparency, and professional service — none of which I received. and Please, I do not need your apologize, because you already show me that you don't care about your customers. Have a good day