Valvoline Instant Oil Change

4.1
554 reviews

Business Details

2401 South Boulevard, Charlotte, NC
28203, United States
(980) 550-4723
https://store.vioc.com/nc/charlotte/2401-south-boulevard

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlotte.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
2401 South Boulevard, Charlotte, NC
28203, United States

Hours

Reviews

4.1
554 reviews
5 stars
383
4 stars
49
3 stars
23
2 stars
15
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising the friendly and efficient service, while others highlighted serious issues like negligence leading to vehicle damage.

Staff Professionalism

While many reviews commend the staff for being friendly and helpful, there are significant complaints about unprofessional behavior and lack of accountability from management.

Efficiency

Several customers appreciated the quick service and minimal wait times, although some reported long delays and poor communication.

Trust Issues

Multiple reviews expressed concerns about trust, citing instances of upselling, incomplete services, and mistakes that led to vehicle damage.
  • BZ
    Brandon Zylstra
    Feb 2, 2026
    5.0
    Brasileña Was super helpful, informative, and personable. Guys like him are why I keep coming back this this one. 5 stars
  • JJ
    Justin Bell (JB)
    Jan 23, 2026
    5.0
    As soon as I arrived, the team came up to my car an introduced themselves. I asked if they did state inspections as well as oil changes and they said yes. They explained to me where to put my car for these services, where to put my previous car registration, etc. Very kind and thorough and then showed me where I could wait for the services. Service was quick, staff was polite, conversational and technically proficient. They discussed my air filters and updates/recommended maintenance. Got me out quick, explained my bill and explained the state inspection documentation. Top notch service and customer service.
  • NH
    Nick Heim
    Jan 20, 2026
    5.0
    Very quick and convenient. Akio was a big help reviewing some check engine lights that came on and all of the work was covered under the guarantee.
  • JR
    Juliet Rowsey
    Jan 19, 2026
    5.0
    Quick, easy & exceptional service. They don’t really try to upsell you which I appreciate lol
  • AA
    Andrew
    Jan 5, 2026
    5.0
    Great team of guys that know their stuff. Joshua was very helpful and spent additional time to help fix my coolant problem.

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Certified February 08, 2026Yext Knowledge Graph
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