Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlotte.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
538 reviews
5 stars
370
4 stars
48
3 stars
23
2 stars
15
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; some customers praised the friendly and efficient staff, while others reported serious issues like improper oil changes and lack of accountability for damages.
Professionalism
Several customers highlighted the professionalism and helpfulness of certain staff members, particularly mentioning individuals like Maurice and Kain, while others criticized management and staff behavior.
Efficiency
Many customers appreciated the quick service and efficiency, with several noting they were in and out in under 15 minutes, although some experienced long wait times.
Accountability Issues
Numerous complaints about the lack of accountability for damages caused during service, with customers reporting significant vehicle issues and poor responses from management.
Customer Experience
While some customers had positive experiences with friendly service and thorough explanations, others reported feeling rushed or misled about services performed.
- JMjordyn moise1 day ago5.0Quest helped out with my oil change, he was a great service provider!
- ABAlexa Bell2 days ago1.0Valvoline did my last oil change, and at my next inspection another shop found that the oil cap had been screwed on crooked. This is a basic, major mistake that can cause oil leaks, engine damage, or even the cap falling off while driving. Their negligence could have totaled my engine. Absolutely unacceptable. I won’t be returning.
- ASArmand SowellNov 7, 20255.0The Valvoline on South End location in Charlotte NC is by far the best location I ever been to. The service was outstanding and the techs made me fill right at home. I’m going to try my best to come to this location only if I can.
- BWBrian WhelanOct 30, 20251.0Never go here. I went here for an oil change and they never reconnected the air intake hose, they swapped out my drain plug for the wrong size and over tightened it, and then splashed oil all over my car. Zero professionalism at this location.
- LRLauren RyanOct 21, 20251.0Visited this Valvoline about a week and a half ago for an oil change. Unfortunately they didn’t close my air filter box after trying to sell me some new filters. Consequently, I broke down on the highway on a trip home to Atlanta at 7:15 in the morning. I was lucky to find a shop but wasted several hours and about $100 to get it figured out. I tried to call this store to inform them about the mistake and no one answered
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Charlotte South End offer?
Valvoline Instant Oil Change offers quick and reliable preventive vehicle maintenance including 15-minute oil changes, car battery services, vehicle inspections, auto air conditioning service, and various car repair and maintenance services.
Where is Valvoline Instant Oil Change located in Charlotte?
It is located at 2401 South Boulevard, Charlotte, NC 28203.
What are the operating hours of Valvoline Instant Oil Change in Charlotte?
The location is open Monday through Saturday from 7:00 AM to 7:30 PM and on Sundays from 8:00 AM to 6:00 PM. It is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change require appointments for service?
No, appointments are not required for service at this location.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payment methods.
How can I contact Valvoline Instant Oil Change in Charlotte?
You can reach them by phone at +1 980-550-4723 or by their alternate phone number +1 800-327-8242.
Where can I find more information or book a service online for Valvoline Instant Oil Change?
Visit their website at https://store.vioc.com/nc/charlotte/2401-south-boulevard for more information and online services.
What nearby dining options are available close to Valvoline Instant Oil Change?
Nearby dining options include Taco Bell, a Mexican fast food restaurant, and Jimmy John's sandwich shop, perfect for grabbing a quick meal before or after your vehicle service.
Are there other automotive services near Valvoline Instant Oil Change in South End Charlotte?
Yes, South End Auto Inspection and AAA - South End are nearby, offering additional automotive repair and travel-related services which can be convenient to combine with your vehicle maintenance.
What nearby health and wellness facilities can I visit when at Valvoline Instant Oil Change?
Close to Valvoline, you can find Novant Health clinics, Blooming Smiles Pediatric Dentistry, and Orangetheory Fitness Charlotte - South End for various medical and fitness needs.