Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlotte.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
292 reviews
5 stars
200
4 stars
24
3 stars4
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting specific employees for their exceptional service.
Service Quality
There were mixed reviews regarding the quality of service, with some customers reporting issues like improper oil changes and lack of follow-up on complaints.
Efficiency
Several reviews noted the quick turnaround time for services, with many customers appreciating the fast and efficient service.
Negative Experiences
A number of customers reported negative experiences, including rude staff, upselling tactics, and unresolved service issues.
Overall Satisfaction
While many customers expressed satisfaction and loyalty to the business, there were significant concerns raised about service consistency and management responses.
- SSSongStress212Nov 13, 20254.0The process was pretty quick and they were thorough and professional.
- JMJuan MontoyaNov 11, 20251.0Do NOT recommend!. They installed the wrong size oil filter in my wife's vehicle. All the oil leaked out in over a week. We filed a formal complaint requesting for a refund and reimbursement of the repair but they refused in a rude manner, despite proper documentation from other repair shop with supporting photos. Their negligence lead to property damage
- BBB BMOct 21, 20255.0Good service
- JAJames P AxiotisOct 17, 20255.0This shop is amazing. I love the care I get; everyone is so kind and professional. they answered all my questions I had emails with discounts and I got them. at the end thay all thanked me for coming.
- DADonna AliottiOct 7, 20255.0They were friendly, efficient, and timely. I would highly recommend this business. The waiting room was clean and they were so fast.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer at the Charlotte Montford Road location?
Valvoline offers quick 15-minute, stay-in-your-car oil changes, preventive vehicle maintenance, auto air conditioning service, car battery replacement, vehicle inspections, and other car repair and maintenance services.
What are the operating hours of Valvoline Instant Oil Change in Charlotte?
The center is open Monday to Friday from 7:00 AM to 7:00 PM, Saturdays from 7:00 AM to 6:00 PM, and Sundays from 8:00 AM to 5:30 PM. It is closed on November 27, 2025, and December 25, 2025.
Does Valvoline Instant Oil Change in Charlotte require appointments for services?
No, appointments are not required to receive services at this location.
Can I pay with credit, debit, or mobile NFC at Valvoline Instant Oil Change?
Yes, the location accepts credit cards, debit cards, and mobile NFC payments for your convenience.
Where is Valvoline Instant Oil Change located in Charlotte?
It is located at 1821 Montford Drive, Charlotte, NC 28209, USA.
What is a good place to eat near Valvoline Instant Oil Change?
Moosehead Grill, an American bar and grill restaurant, and Sushi 101, a Japanese sushi restaurant, are both nearby options to consider for dining before or after your visit.
Are there any wellness or spa services near the Valvoline location on Montford Drive?
Yes, nearby you can find NEO SPA (a nail and beauty salon), Massage Envy - South Park (massage and spa services), Celestial Body Care (beauty and spa with waxing and sugaring), and L.A. Bikini (hair removal and spa services).
If I need chiropractic care or massage therapy near Valvoline Instant Oil Change, where should I go?
The Joint Chiropractic is located nearby and offers chiropractic, surgical, and massage services to help keep you comfortable.
Are there any fitness or recreation centers near Valvoline Instant Oil Change?
Yes, Charlotte Yoga is a nearby yoga studio and gym offering sports and recreation activities that you might enjoy before or after your vehicle service appointment.
Does Valvoline Instant Oil Change have an online website where I can find more information?
Yes, you can visit the store's official website at https://store.vioc.com/nc/charlotte/1821-montford-drive for more details and updates.