Valvoline Instant Oil Change

Reviews

• CR

  Clayton Russell

  1 day ago
  5.0
  Came here for an oil change and an inspection and just hard to say enough about the quality of service I received, the speed with which they performed the work, and the clarity and fairness in the price. I wish I would have gotten some of the guys names there because they really were top-notch in their customer service and how I was treated. I wouldn’t even come here to leave a review on an oil change and inspection if it weren’t this high level, but this place will have my business moving forward.
• DW

  Daniel Wilson

  3 days ago
  2.0
  Not a good experience this time. The technician left my hood unlatched, and it popped up on the freeway had to pull over. could have been a lot worse........ reception was good and information flow back-and-forth was good. Prices are high.
• BK

  BreAnn King

  Feb 27, 2026
  5.0
  Monte was helpful and kind throughout my visit. He took the time to explain what was needed for my oil change and cabin filter replacement, making sure I understood everything before moving forward. I really appreciated how patient and professional he was. It made the whole experience feel easy and stress-free. The entire team was quick, efficient, and clearly worked well together. I’ll definitely be coming back for future maintenance needs!
• MM

  Micah McDuffie

  Feb 24, 2026
  5.0
  Zay and Moe, two professional gentlemen assisted me with my oil change tonight. I arrived minutes within the store closing but they treated me like the store had just opened up and I was the first customer of the day. I was shocked as Zay advised me about going to the App Store to download the Valvoline app and there’s a coupon section. Moe, helped me with settings in my vehicle which I was unaware of but more so shocked he was more knowledgeable about features in my vehicle. I appreciate the service, the knowledge, quality and speedy oil change. These are the type guys you want in any business and especially automotive.
• CS

  Crystal Stroman

  Feb 22, 2026
  5.0
  I visited for an oil change and inspection. The technician estimated it would take about 30 minutes. While waiting, I noticed my car was taken out, but I was only told the inspection was complete and didn’t know about the oil change. The young man who let me know about the mix-up was very professional and apologetic. For me, professionalism and integrity are key to a successful business. I asked the young man for his name because I wanted to leave a review, and he told me he was the store manager at the North Lake location. That made me even more impressed by how humble he was in handling the situation. You all need more managers like Otarius.

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