Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlotte.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
10200 Rozzelles Ferry Rd, Charlotte, NC
28214, United States
Hours
Reviews
4.4
359 reviews
5 stars
276
4 stars
23
3 stars
13
2 stars
10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services.
Efficiency
Several reviews noted the quick service and minimal wait times, with many customers appreciating the fast turnaround for oil changes and inspections.
Communication
While most reviews were positive, some customers expressed concerns about a lack of clear communication regarding pricing and services, suggesting improvements are needed in this area.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers reporting issues such as improper installation of parts and dissatisfaction with service outcomes.
- LBLamiya Bennett5 days ago5.0Barry and his team at Valvoline were very kind and swift to getting my needs met for my oil change. I never felt apprehensive about the service they were completing because they kept me informed the entire process from the oil they would be using to the process of checking out/pricing. I will definitely be visiting again.
- LJLaurence JohnsonJan 5, 20265.0I have had a few oil changes at this location over the last year, and recently had NC inspections done on two cars. The last time I went it was VERY busy, but everyone at this location is super friendly and helpful. The place seems well organized and well run, and the employees always seem to have a great attitude every time I go.
- LSLakeysha SurcyJan 5, 20265.0The experience is always pleasant, fast, and professional.
- DHdevanae humphreyDec 31, 20255.0i have been a valvoline customer since my first car and as a young woman i have never had better customer service than the one on rozzelles ferry! sean was particularly helpful and nice this time but i am always greeted fast and respectfully! i never feel pressured to purchase anything but am always informed on the condition of items in my car. i was able to get my cabin filter, windshield wipers and oil change all in one visit! i was in and out and the price is always college student friendly. extremely grateful for this valvoline and it’s the closest to my house so always efficient! thank you guys and happy new years valvoline team!
- PPPJ PradoNov 27, 20255.0I had a fantastic experience at Valvoline Instant Oil Change, and I especially want to recognize the person who helped us during our visit. They were incredibly friendly from the moment we arrived, making us feel welcome and comfortable right away. The service was impressively fast without ever feeling rushed, and everything was handled with great care and professionalism. They took the time to explain what was being done, answered our questions clearly, and made sure we were completely satisfied before we left. It’s rare to find someone who combines kindness, efficiency, and great customer service so well. Because of them, our experience was outstanding, and we will definitely be back. Highly recommended!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change at 10200 Rozzelles Ferry Rd in Charlotte provide?
Valvoline Instant Oil Change offers 15-minute, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours of Valvoline Instant Oil Change in Charlotte?
The service center is open Monday to Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM.
Is Valvoline Instant Oil Change at Rozzelles Ferry Rd open on holidays?
The location is closed on major holidays such as November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Do I need to make an appointment at Valvoline Instant Oil Change in Charlotte?
No, appointments are not required; you can visit without scheduling ahead.
What payment methods are accepted at Valvoline Instant Oil Change on Rozzelles Ferry Rd?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Charlotte?
It is located at 10200 Rozzelles Ferry Rd, Charlotte, NC 28214, USA.
What nearby dining options can customers visit before or after their service at Valvoline Instant Oil Change?
Customers can dine at Shuffletown Grill, an American restaurant nearby, or try Everest Bistro for Indian and Nepalese cuisine, as well as Jackie Boys Grill & Tap for American food and drinks.
Are there places nearby where customers can pick up or send packages when visiting Valvoline Instant Oil Change?
Yes, UPS Access Point locations and Western Union money transfer services are nearby for shipping and financial needs.
Where can customers find automotive parts and accessories near the Valvoline Instant Oil Change?
Advance Auto Parts and O'Reilly Auto Parts are nearby stores offering automotive parts and accessories.
Which convenience stores and gas stations are close to Valvoline Instant Oil Change for quick stops?
QuikTrip, Exxon & Mobil Stations, and 7-Eleven are nearby convenience and gas stations where customers can stop for fuel or snacks.