Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Charlotte.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
12860 Walker Branch Road, Charlotte, NC
28273, United States
Hours
Reviews
4.3
572 reviews
5 stars
420
4 stars
49
3 stars
11
2 stars
23
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and courteous, providing excellent customer service.
Efficiency
Many customers noted the quick service, often completing oil changes and inspections in under 10 minutes.
Communication
Technicians are praised for their clear explanations of services and recommendations without being pushy.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding inspection issues and potential service errors.
- MHmonika hawkinsDec 31, 20255.0The team was very friendly and respectful. Walked me through the process of oil change and inspection. I was even shown the dip stick after the oil change to see the level and the new oil in y truck. They were also very fast but efficient.
- CCCathyDec 30, 20251.0I just had my head gasket replaced in my car and needed an inspection but I wasn’t sure if I had driven enough miles to clear the codes in the drive cycle. I tried to explain this to their assistant manager and he was too clueless to know what I was even talking about. Don’t bring your car here, take it anywhere else. Someone should know the basics of an inspection, much less the drive cycle on a vehicle.
- DTDon ThompsonDec 30, 20255.0Each of the 3 people I spoke to was professional and courteous. The oil change was quick, and convenient. They did a great job explaining the process, the costs and add-on features they could provide.
- AAAnne_GDec 23, 20255.0We take all of our vehicles to this Valvoline IOC location because the crew are helpful and kind! They also do a great job with helping us maintain our cars. Oil changes are no longer a task we dread :)
- DDDarylDec 13, 20255.0Excellent service! Very courteous and professional crew! Highly recommended for basic car services!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change provide in Charlotte - Rivergate?
Valvoline Instant Oil Change in Charlotte - Rivergate offers quick, stay-in-your-car oil changes and a wide range of preventive vehicle maintenance services, including auto repairs, car battery sales, inspections, and air conditioning services.
What are the operating hours of Valvoline Instant Oil Change on weekdays?
Valvoline Instant Oil Change is open Monday through Friday from 7:00 AM to 8:00 PM.
Are appointments required to get an oil change at Valvoline Instant Oil Change?
No, appointments are not required for oil changes and services at Valvoline Instant Oil Change.
Can I pay with credit or debit cards at Valvoline Instant Oil Change?
Yes, Valvoline Instant Oil Change accepts payment via credit cards, debit cards, and mobile NFC payments.
Does Valvoline Instant Oil Change offer quick oil change services?
Yes, they provide 15-minute, stay-in-your-car oil changes for convenient vehicle maintenance.
Is Valvoline Instant Oil Change open on major holidays?
Valvoline Instant Oil Change is closed on major holidays such as Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Where is Valvoline Instant Oil Change located in Charlotte?
It is located at 12860 Walker Branch Road, Charlotte, NC 28273, United States.
What nearby places can I visit before or after my vehicle service at Valvoline Instant Oil Change?
Nearby you can visit Rivergate shopping center, Buffalo Wild Wings for dining, or Books-A-Million for some shopping and entertainment.
Are there convenient gas stations near Valvoline Instant Oil Change for refueling?
Yes, there are nearby gas stations including bp, Shop Rite - RiverGate (which also offers car wash services), and Rivergate Express for your convenience.
What fitness or wellness centers are near Valvoline Instant Oil Change?
Nearby fitness and wellness options include Orangetheory Fitness Steele Creek, Massage Envy - RiverGate spa, and Prime IV Hydration & Wellness.